Joy Rewards & Loyalty Program

Joy Rewards & Loyalty Program

Reviews (1,875)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report increased customer retention and satisfaction with this loyalty program, noting its user-friendly interface and effective features like point tracking and rewards management. The app integrates well with Point of Sale systems, beneficial for both online and physical stores. Support is highlighted for its responsiveness and helpfulness. Recommended for its comprehensive features, customization options, and affordability, especially for small businesses and startups.

August 22, 2024

Customer assistance was very helpful, they immediately solved all of our requests without hesitations. Special thanks to Hana!

Natulim IT
Spain
7 months using the app
Joy Loyalty (by Avada) replied September 5, 2024

Thank you for your positive feedback! We're thrilled to hear that Hana was able to assist you effectively and resolve your requests promptly.

If you need any more help or have any further questions, don’t hesitate to reach out. We’re always here to support you!

August 23, 2024

Lydia was very helpful and made the process quick and easy.

QuiltBitz
Canada
7 months using the app
Joy Loyalty (by Avada) replied September 5, 2024

Thank you for your kind words! We're thrilled to hear that Lydia was able to make the process quick and easy for you. If you need any further assistance or have additional questions, feel free to reach out.

October 23, 2024

Great features. Prompt response, friendly and knowledgeable support. Special thanks to Hana.

Nefro Glow
Egypt
7 days using the app
Joy Loyalty (by Avada) replied October 27, 2024

Thank you so much for your kind words! We're thrilled to hear that you're enjoying the features and that our support team, especially Hana, could assist you promptly and effectively. We’re here anytime you need further help—thanks for being part of our community!

December 4, 2024

Super app et super support client ! toujours là pour nous aider en cas de besoin, merci !

Naturellement Bio
France
2 months using the app
December 3, 2024

I had some things that I wanted to make changes and Hana was there, helping me a lot! I'm sincerely satisfied with her assistance.

FORYOURGLOW
Canada
About 2 hours using the app
December 17, 2024

SO far so good with the help of Hana setup goes well , im still testing the system hope it will satisfy my needs

Cover Home
Morocco
About 1 hour using the app
September 30, 2024

Apart from being user friendly and just the right options you need for a great loyalty and rewards program, the support team is rock solid. Audrey was the most kind, patient and willing to help person. She made all the heavy lifting for me, configuring one setting I needed help with. From all apps I have gone through, this is one of the top of my list.

NutriGano.com
United States
About 2 hours using the app
Joy Loyalty (by Avada) replied October 1, 2024

app user-friendly and that it offers the right options for a great loyalty and rewards program. It's also fantastic to know that Audrey provided exceptional support, showing kindness, patience, and willingness to assist with your configuration needs.

Your feedback truly means a lot to us, and we’re honored to be one of your top app choices!

If you need further assistance, feel free to reach out anytime—we’re here to help.

November 13, 2024

Great app and support. Thank you!

Mideast Grocers
United States
12 days using the app
October 7, 2024

Very nice, high cost performance, good service

Rovsun
United States
1 day using the app
Joy Loyalty (by Avada) replied October 17, 2024

Thank you so much for your kind words! We're thrilled to hear that you found our product to be of great value and that you had a positive experience with our service. Your feedback means a lot to us, and we look forward to serving you again in the future!

December 10, 2024

Hana was so great! She helped me edit the layout and format of my page in the theme editor, reached out to the devs for me and was communicative throughout the whole process. Answered all of my questions and was so helpful the whole time.

Tantara
United States
About 4 hours using the app