Joy: Rewards & Loyalty Program
Reviews (1,576)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its affordability, ease of use, and seamless rewards management. They value its customization options, referral program, and customer balance downloads. The customer service is often praised for its responsiveness, with team members frequently recognized for their assistance. Merchants report increased customer engagement and retention due to the app's features. Its tracking and reporting capabilities are also appreciated. Some suggest improvements like points activity downloads and scheduled customer balance backups.
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Esther in Support made it super easy to get everything all set up! I've not launched my store yet so I don't know how the app works in real time, but it was easy to customize with my brand colors!
I am still trying to set up the application but wow, the customer service is impressive, the speed of replying is great! Shoutout to Esther :)
My experience working with Joy's support team was great. Esther was pleasant and quickly resolved my app integration question.
Werk goed. Gemakkelijk te integreren met shopify en goede hulp.
Zeker een aanrader.
En leuk voor de klanten
They list multiple reviews as being compatible including the first one being Shopify Reviews. In reality only two review apps are currently active and Shopify reviews is not one of them. Sorry but lying to customers is a deal breaker, But if you don't mind being lied to, have at. Personally I like companies with integrity, so they've lost me as a customer for life.
Helpful Liz. Response fast and get enquiries done immediately.
But for the app, when I use my mobile to update, the loading is abit slow
Just learning how to use it but chatted with Emily and she was very helpful! I can't wait for my customers to use it!
they're so good, just put on some different themes and designs and enable text changing. but honestly they're perfect
I have only just downloaded the Joy app onto my website. It's an easy app so far! It has all the features I was looking for! Prompt customer service!
yes its good app, i am still using it and the team helped set it up. Hanna checked all the settings and confirmed set up