Joy Rewards & Loyalty Program

Joy Rewards & Loyalty Program

Reviews (1,876)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report increased customer retention and satisfaction with this loyalty program, noting its user-friendly interface and effective features like point tracking and rewards management. The app integrates well with Point of Sale systems, beneficial for both online and physical stores. Support is highlighted for its responsiveness and helpfulness. Recommended for its comprehensive features, customization options, and affordability, especially for small businesses and startups.

November 23, 2023

The customer care is so fast and respond to my problem so quick. Thanks Audrey

SOI COCO
Singapore
About 8 hours using the app
August 2, 2022

I am a first-time user of Joy and had a lot of questions. Jasmine assisted me to find the best way to use this app! Many thanx!

Konny Baby
Hong Kong SAR
About 8 hours using the app
June 22, 2022

Adding the Joy Rewards & Loyalty Program app to my website/POS was a pure JOY! Working with Emily made adding all my programs so easy and any questions I had, she was quick to answer. I can't wait to see all the smiling faces when my customers start redeeming their rewards!

Rustic Blessings
United States
About 8 hours using the app
September 6, 2023

Recently installed and had a few questions and needed my widget size adjusted, Esther and Anivia on the instant chat were such a big help and responded promptly. I love the setup and the cost compared to other loyalty apps.

Midnightsunmolds
United States
About 8 hours using the app
August 3, 2023

Customer service is outstanding. Fixed my issue right away with no hassle and app seems to work good now.

The Earth's Cauldron
United States
About 7 hours using the app
July 15, 2023

C'est la première fois que j'utilise l'application. Pour le moment je ne peux pas dire grand chose à part qu'elle est facile à utiliser et à intégrer, l'interface me semble, pour une débutante comme moi, plutôt très pratique et vraiment pas compliquée à comprendre.... Je teste encore l'application, donc il se pourrait que je rajoute des commentaires plus tard.
Une chose que j'aimerais également rajouter est l'efficacité et la rapidité en terme de réponse et d'action de l'équipe technique et plus particulièrement ABBY qui m'a personnellement assistée et était de surcroît très aimable et très efficace. Je continuerai donc de tester cette application que j'apprécie déjà beaucoup pour un début et compléterai mon commentaire.

BEE'JOOEL
France
About 7 hours using the app
January 6, 2023

Jasmine is helpful and efficient in replying on my questions and requests. Great App for rewards. Thank you

Lau (International) Distribution Pte Ltd
Singapore
About 6 hours using the app
January 31, 2023

Amazing, fast support from Esther and Tony - they answered my questions quickly, and were able to help me with the formatting of the pop up. The app is easy to set up and the free plan has lots of great features - we are hoping it will really engage with our customers and not only grow our store, but also our database and social following too. Thank you.

Oscar and Tilly
United Kingdom
About 6 hours using the app
August 3, 2023

it was my first time with you, realy amazing plugin, and the team as realy copprative, my recommendation is for every one

Herbion Naturals
Pakistan
About 5 hours using the app
August 25, 2023

Great app and amazing customer support. I had a couple of things which needed changing and Hana was very helpful and sorted it out in minutes. If you're searching for a loyalty/rewards programme I definitely recommend Joy, in addition to being the best value loyalty programme, especially with the inclusion of VIP tiers, their customer support is also amazing.

Romulus Games
United Kingdom
About 5 hours using the app