Joy Rewards & Loyalty Program

Joy Rewards & Loyalty Program

Reviews (1,876)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

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Merchants report increased customer retention and satisfaction with this loyalty program, noting its user-friendly interface and effective features like point tracking and rewards management. The app integrates well with Point of Sale systems, beneficial for both online and physical stores. Support is highlighted for its responsiveness and helpfulness. Recommended for its comprehensive features, customization options, and affordability, especially for small businesses and startups.

June 6, 2023

Hana provided great customer service when setting up this app and was quick to answer all my questions!

Blue Sky Inspired
Canada
About 5 hours using the app
September 14, 2023

We just switched over to Joy from a different loyalty program. It was a pretty painless switch overall, we were easily able to import the points from the old system into the new one. I had a few issue getting the rewards to show up on the POS (which turned out to be me just being oblivious and nothing wrong with the app), but I clicked on support and typed in my issue, within minutes Hana was able to point me in the right direction and we are fully up and running now! Highly reccomend this app for ease of use and excellent support.

Portals Games & Comics
United States
About 5 hours using the app
October 7, 2023

App works as good as any other loyalty program but at a fraction of the cost. Emily was very helpful in setting up the App to use with existing customer data so that all my customers were able to keep their points they've earned over the years.

KaleidaCuts
United States
About 5 hours using the app
June 30, 2022

Support is nice and prompt. App seems to work as designed in tests we did. Hopefully it boost sales.

Aquacy Watches
United States
About 4 hours using the app
July 9, 2023

Prakash was so helpful! I had a few questions when getting this set up and he was quick and happy to respond! Thanks so much for all of your help! :)

Hinoki
United States
About 4 hours using the app
June 1, 2023

Service client réactif, je n'ai pas encore testé l'app mais ça semble être un bon rapport qualité prix.

CBD Bicyclette
France
About 4 hours using the app
May 2, 2023

I was not sure whether to use Joy or Smile and I am glad I chose Joy. I needed some help implementing parts to my store an Abby took care of it all! Thank you very much for a fast easy response!

Bowen Pies
United Kingdom
About 4 hours using the app
May 2, 2023

Very helpful team when I had issues getting this set up. So far I love this app and how it seamlessly integrates!

Live Inspired Candle Company
United States
About 4 hours using the app
September 6, 2023

I am thrilled to share my positive experience with the JOY app. From the very beginning, the customer service provided was excellent. Liz guided me through the setup process, helped me import customer points and birthdays, and was always there to resolve any issues promptly and efficiently.

What impresses me the most about JOY is its incredible value for money. Not only does it come at an affordable price point, but it also offers a comprehensive range of features that meet all my needs. Whether it's managing customer loyalty programs or tracking rewards, JOY has got it all covered.

Overall, I couldn't be happier with my decision to use the JOY app. The exceptional customer service and the app's robust functionality will definitely make it an invaluable tool for my business. I highly recommend JOY to anyone looking for a user-friendly and feature-rich points and rewards app. It's an investment that truly pays off!

Blossom Perfumery
United Kingdom
About 4 hours using the app
March 24, 2023

So far, so good. Trying to import my customers from another loyalty app into this one. Support has been phenomenal.

Kim's Herbs & Detox Center
United States
About 3 hours using the app