Reviews (1,765)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this loyalty program for its effectiveness in boosting customer engagement and retention, noting its cost-efficiency and robust features, even in the free tier. The app is user-friendly, offering extensive customization options and seamless integration with Shopify's POS. It is praised for reliable performance and responsive customer support, with staff members like Tiana, Hana, and Audrey receiving special mentions for exceptional service. Merchants report significant enhancements in customer loyalty and business operations, making it a favored choice among Shopify store owners.
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Audrey did a great job answering my questions and was very quick to respond.
I had issues with embeds and audrey was so quick to help me out. i loved how she solved my issue within 2-3 minutes. she is the sweetest
Great app and super fast assistance! Great team
Thank you for the fantastic review! We’re thrilled to hear you’re enjoying the app and that our team was able to assist you quickly. Your support means a lot to us! If you need anything else, don’t hesitate to reach out.
I was so happy by contacting Tiana as she answered all my Questions
it is really a good app, and the supporter Hana helps me a lot to solve the issue!
I had a problem with referral and Prakash was so helpful to solve my problems. Thanks.
I have just transferred from another loyalty program to Joy, I had issues importing my customers information and contacted the help chat and Nolan has been absolutely wonderful to deal with, extremely efficient and helped me with not only importing my customers but every other question I needed help with after that! I managed to get everything set up smoothly and am loving the app so far especially the embedded page on my website it looks very professional.
Good customer support. Nice made Loyality program!
Thank you for your kind words! We’re glad to hear that you’re happy with our customer support and that you’re enjoying our loyalty program. If you ever need further assistance, feel free to reach out—we’re here to help!
great support, very helpful, tiana was great
Thank you for the fantastic feedback! We're glad to hear that Tiana provided great support and was helpful. If you need anything else, we're always here to assist! 😊
This app support teams is so kind Thank you so much
Thank you so much for your kind feedback! We're delighted to hear that our support team has made a positive impression. It’s always our goal to provide helpful and friendly assistance.
If you ever need further support, don’t hesitate to reach out—we’re here for you!