Reviews (1,971)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program app for boosting customer engagement and sales through its user-friendly interface and seamless Shopify integration. They appreciate the extensive customization options, robust analytics, and responsive support team that aids in setup and troubleshooting. Its efficient POS integration and operational performance in live environments are also highlighted, making it effective in enhancing customer satisfaction and business outcomes.

November 30, 2024

Hana was a great help, definitely recommend this app, I was searching for an good app for over an hour and came across this, great customer service

My Store
Singapore
About 15 hours using the app
October 10, 2024

Audrey and Maison has assisted me on everything I have questions on regardless if it was free plan or pro plan. Very responsive, very helpful, very worthy to invest for e-commerce :D

TasteBudds.
Malaysia
6 months using the app
Joy Loyalty (by Avada) replied October 17, 2024

Thank you so much for your wonderful review! We're thrilled to hear that Audrey and Maison provided you with exceptional support, whether you were on the free plan or the pro plan. It's great to know you found their assistance responsive and helpful. Your feedback is invaluable, and we're glad to be a part of your e-commerce journey. If you have any more questions or need further assistance, feel free to reach out anytime!

November 4, 2024

Thank you Hana for your help, it was perfect! Very quick and kind :)

Iron and Resin Europe
France
4 days using the app
December 5, 2024

I have never experienced such exceptional customer service before. I’m not very tech-savvy, but a wonderful girl named Hana helped me resolve every issue and answered all my questions. With this level of dedication, I truly believe this app deserves to be ranked number one in Rewards & Loyalty Programs. Thank you so much!

Sketchus
Germany
About 2 hours using the app
January 15, 2025

Jade was very helpful in guiding me through all the features & was very friendly too! 5 Stars!!!

Leg Avenue MX
United States
About 2 hours using the app
November 17, 2024

got help right away

Eco Blend Sustainable Clothing
Cayman Islands
5 days using the app
November 19, 2024

I really enjoy it

FitnesWatch
United States
27 days using the app
October 10, 2024

Great Value for a very reasonable price. Support is competent and always available. Thanks!

Schuhbidu24
Germany
9 months using the app
Joy Loyalty (by Avada) replied October 17, 2024

Thank you for your kind words! We're thrilled to hear that you find our service to be great value and that our support team has been helpful and accessible. Your satisfaction is our priority, and we appreciate your support! If you need anything else, feel free to reach out anytime.

January 12, 2025

Audrey was amazingly helpful with helping me migrate to this app, the set up was easy, intuitive and was able to integrate with all my other apps

Cuatro Manos y Cinco Volcanes Farms
United States
About 1 hour using the app
December 17, 2024

SO far so good with the help of Hana setup goes well , im still testing the system hope it will satisfy my needs

Cover Home
Morocco
About 1 hour using the app