Joy Rewards & Loyalty Program

Joy Rewards & Loyalty Program

Reviews (1,875)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report increased customer retention and satisfaction with this loyalty program, noting its user-friendly interface and effective features like point tracking and rewards management. The app integrates well with Point of Sale systems, beneficial for both online and physical stores. Support is highlighted for its responsiveness and helpfulness. Recommended for its comprehensive features, customization options, and affordability, especially for small businesses and startups.

August 29, 2024

Your team has been very helpful with getting the Joy program up and running. Thank you to everyone who helped us work through our issues.

The Argus Collection
Canada
3 days using the app
Joy Loyalty (by Avada) replied September 4, 2024

Thank you for your feedback! We're so glad our team could assist in getting the Joy program up and running smoothly for you. If you need anything else, don't hesitate to reach out. We're always here to help! 😊

December 16, 2024

Hana was quick to reply, and efficient in her resolution. Thank you!

Ollie & Nic
United Kingdom
6 days using the app
October 4, 2024

Provides incredibly enthusiastic support and is user-friendly and applicable

Perlamuse
United States
About 1 month using the app
Joy Loyalty (by Avada) replied October 7, 2024

Thank you for the fantastic review! We’re so glad to hear that you found our support enthusiastic and that you’re enjoying the user-friendly and applicable features of our app. We always strive to make things as smooth as possible for our users!

If you ever need further assistance, don’t hesitate to reach out. We're here to help!

Edited August 27, 2024

So happy I got the support I needed, thank you alot Liz for the best support. really easy app to setup and to get them extra sales. Keep it up :)

Cocodrip - Tårta & Baktillbehör
Sweden
5 days using the app
Joy Loyalty (by Avada) replied August 23, 2024

Thank you so much for your kind words! 😊 We're thrilled to hear that you had a great experience with our support and found the app easy to set up. Helping you achieve those extra sales is what we're here for! If you ever need further assistance, don't hesitate to reach out. Keep up the amazing work, and thanks for choosing us! 💪

September 17, 2024

EN -
Great app! It has depth and very customizable. We can translate all of our "text" to Hungarian. The team behind is very reliable, and they have very fast response time. They can also make customisations for us!

HU -
Mindenkinek csak ajánlani tudom, szuperül testre lehet szabni és minden szöveget le tudtunk benne fordítani Magyarra. A csapat az app mögött nagyon reszponzív és segítőkész csapat van. Emelett ha valamilyen egyedi kinézetet szeretnél abban is tudnak segíteni.

FansBRANDS®
Hungary
4 days using the app
Joy Loyalty (by Avada) replied September 20, 2024

Thank you so much for your wonderful review! We're thrilled to hear that you're enjoying the app and finding it customizable to your needs, especially with the ability to translate everything into Hungarian.

Our team is dedicated to providing reliable support, and it’s great to know that our quick response times and customizations have been helpful for you. If there’s anything else you need or any new features you'd like to see, please don't hesitate to reach out. We're here to ensure your experience remains top-notch!

Thanks again for your kind words and support!

September 14, 2024

Audrey has been very responsive and helpful. She seemed very knowledgable and patient.

A-List Fragrances
United States
5 months using the app
Joy Loyalty (by Avada) replied September 18, 2024

Thank you for your kind feedback! We’re delighted to hear that Audrey was responsive, helpful, and provided knowledgeable support. We strive to offer the best experience for our customers, and it’s great to know Audrey met your expectations.

If you need any further assistance, feel free to reach out anytime!

November 6, 2024

Audrey was very helpful with the initial setup of the app. Looking forward to growing our rewards program with this app.

Lauras-Saddlery
United States
About 7 hours using the app
October 3, 2024

very helpful support team from Abby and Andrew

Anaqa Inspired
United Kingdom
About 1 month using the app
Joy Loyalty (by Avada) replied October 7, 2024

Thank you so much for your kind words! We're delighted to hear that Abby and Andrew provided you with helpful support. Our team is always here to assist you whenever you need it.

If you have any further questions or need assistance, feel free to reach out!

August 31, 2024

The support team responds quickly to any issues, which is very reassuring. I highly recommend this app. Thanks, Mia san!

SCANPAN Japan Official Store
Japan
22 days using the app
Joy Loyalty (by Avada) replied September 4, 2024

Thank you so much for your kind words! We're thrilled to hear that Mia and the support team were able to assist you promptly. Your recommendation means a lot to us, and we're here whenever you need further support! 😊

August 15, 2024

amazing customer and great app. Been using it for a while, very pleased

WbAC Ceiling Lights and Home Decor
United Kingdom
6 months using the app