Reviews (1,765)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program for its effectiveness in boosting customer engagement and retention, noting its cost-efficiency and robust features, even in the free tier. The app is user-friendly, offering extensive customization options and seamless integration with Shopify's POS. It is praised for reliable performance and responsive customer support, with staff members like Tiana, Hana, and Audrey receiving special mentions for exceptional service. Merchants report significant enhancements in customer loyalty and business operations, making it a favored choice among Shopify store owners.

July 8, 2022

i've been installing and removing few loyalty apps but this one is easier to manage. Liz from support is so helpful and gave prompt reply to all of my questions.

silkylaraskincare
Malaysia
About 1 hour using the app
April 14, 2023

Great app, very easy to use and the customer service is very fast and very helpful, definite recommend it!

RarityRealm
United States
About 1 hour using the app
October 26, 2023

Really great app. So easy to use. Customer service is on point , they also help you to set up the app if you are confused, highly recommend!!

sorbetbeauté
France
About 1 hour using the app
August 4, 2022

Tony was fast to respond and fix what I needed done. Just started messing with the program and building it but so far very simple to set up.

Lift Up Clothing LLC
United States
About 1 hour using the app
Edited April 21, 2022

first day using this app. Seems like a good app to have for Shopify store. Candace was really responsive and helped with the app.

The Lanes HK
Hong Kong SAR
About 1 hour using the app
August 15, 2023

I have jsut installed the app. It seems very straightforward and will do what I want it to do. I had a question and removing branding and Jasmine assisted me. The help was immediate, friendly and jsut what I wanted. Thank you.

Insect Designs
Australia
About 1 hour using the app
Edited December 28, 2022

Just down loaded the app today. I have been working through setting it up to launch our loyalty program. I ran into a slight issue and reached out to support. Emily quickly resolved my issue and I am back at customizing our program. Thank you Emily.

Travis Collis Designs
United States
About 1 hour using the app
October 9, 2023

Awsome customer support. Need some translations to czech language- Esther really helped me out.

Krasopiska
Czechia
About 1 hour using the app
July 18, 2023

Have only had it for 2 hours but so far so good. I had a problem pop up and the live chat is amazing - Liz jumped on to help me and solved it really quickly.

I'll update this review if any issues arise.

Rusty Barrel Spirits
Australia
About 1 hour using the app
Edited March 30, 2022

I just set up the app, so I haven't seen it in action yet. What I've done so far to set it up was fairly easy and the customer service representative I spoke to was really helpful. Her name was Rainy.

Naseerah's Bake Shop
United States
About 1 hour using the app