Joy Rewards & Loyalty Program

Joy Rewards & Loyalty Program

Reviews (1,875)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report increased customer retention and satisfaction with this loyalty program, noting its user-friendly interface and effective features like point tracking and rewards management. The app integrates well with Point of Sale systems, beneficial for both online and physical stores. Support is highlighted for its responsiveness and helpfulness. Recommended for its comprehensive features, customization options, and affordability, especially for small businesses and startups.

October 4, 2023

While searching for a new loyalty program i found Joy. Joy offers a lot of great options, previous costumer data is easy to upload and they offer a referral program in their free package and changing from my old program to joy even made my site faster! While setting up the program i bumped into some minor problems (coused by me not understanding what the app supposed to do haha) but i got great and fast help in the chat with Prakash (at almost midnight for me, amazing!) soving everything in no-time!

Atelier Het Gouden Ei
Netherlands
About 3 hours using the app
November 30, 2023

Super fast and efficient service today from Hana in the support team.

sageberri.com
United Kingdom
About 3 hours using the app
August 5, 2023

very nice app, thank you and thank Jasmine 's help. It is a wonderful experience. I recommend this app to all of you.

Studio OBD
China
About 3 hours using the app
December 7, 2023

Great app so far and seems fairly priced for the options!

Kawaii Stop
United States
About 3 hours using the app
Edited July 7, 2021

This app comes with basic set-ups. Customer support - Daisy is excellent, got our store set up and fixed the issues we faced. More update like referral will come soon. Please keep this app free! Can't wait for new updates. Thank you!

Lifeline Corporation
Singapore
About 3 hours using the app
Joy Loyalty (by Avada) replied July 7, 2021

Hello,
Thank you so much for your review on our app and customer service ❤️
That really motivates us to provide better apps and service for you and other users.

We have sent you an email informing you about our plan to add more reward methods such as referral. Please check your mailbox and we can have a chance to discuss more 🙏

Best regards,
AVADA Team

July 21, 2022

Aisha was very helpful, app is easy to design and has ways for you to vote for new updates. Pretty cool app!

BlackFlameBeautyLLC
United States
About 3 hours using the app
April 7, 2023

sonny and tony were great. they helped greatly with tweaking the app more to my liking. very accomodating.

Figures Toy Company
United States
About 3 hours using the app
Edited August 18, 2022

Very good application with best in class customer support. Emily went above and beyond to help us. They keep working on new features and integration. Even free option gives you lots of features.

A2Z Mart
Australia
About 2 hours using the app
May 8, 2023

Sehr zu empfehlen bis jetzt, bei der Einrichtung war Esther sehr behilflich und schnell. Sieht gut aus.

Minikauf.ch
Switzerland
About 2 hours using the app
July 31, 2022

Really straightforward to add to my store and when I needed help to add additional features I got help instantly from Emily who was really helpful. Highly recommend!

Nix Studio Co.
United Kingdom
About 2 hours using the app