Reviews (1,766)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program for its effectiveness in boosting customer engagement and retention, noting its cost-efficiency and robust features, even in the free tier. The app is user-friendly, offering extensive customization options and seamless integration with Shopify's POS. It is praised for reliable performance and responsive customer support, with staff members like Tiana, Hana, and Audrey receiving special mentions for exceptional service. Merchants report significant enhancements in customer loyalty and business operations, making it a favored choice among Shopify store owners.

May 25, 2023

Ottima assistenza ricevuta da Hana, precisa e veloce. Sto provando da poco questa app e sembra ben fatta.

Angelica Home Stabia
Italy
About 1 hour using the app
April 5, 2023

Just downloaded and finished setting it up. So far I am liking it and it is easy to use. I like that there is a free subscription which is helpful for small businesses just starting out or if they just do a few orders a month.

CHERRYCHOKE
Canada
About 1 hour using the app
June 20, 2023

It was a delightful experience working alongside Hana, who provided outstanding assistance for my website. Hana's level of professionalism and expertise was truly exceptional. They quickly comprehended my needs, efficiently resolved complex technical issues, and shared valuable suggestions to enhance the functionality of my website. With their friendly demeanor and unwavering commitment to customer satisfaction, the entire process was enjoyable. I highly recommend Hana for anyone seeking top-notch website support. I extend my heartfelt gratitude to Hana for their exceptional skills as a website wizard!

Sassie Cosmetics
United States
About 1 hour using the app
August 9, 2023

Emily rocks she helped me so well, she definitely knows what she is doing! Best app & best service!!!

myperfumeworld.com
United States
About 1 hour using the app
July 14, 2022

Excelente aplicación y servicio de Prakash. Utilizo esta aplicación para ofrecer beneficios por compra y en definitiva cumplio con todas mis espectativas

saugonzalezmedical
Mexico
About 1 hour using the app
May 23, 2023

Quick customer service, we were looking for an affordable loyalty app for our store and we are not disappointed at all ! It's a great app ! Would recommend. Thanks Esther for being fast and very professional.

Danae Store
France
About 1 hour using the app
September 19, 2023

Quick and easy to set up and use. Very good live chat function and quick to reply.

Nature's Magick
Australia
About 1 hour using the app
June 10, 2022

Great service! They are consistently adding new features per our requests, they are also currently working on the ability to fully customize the brand of your rewards popup!

San Antonio Hat Company
United States
About 1 hour using the app
January 5, 2023

Prakash was fantastic! Quick customer service and helpful tips! The Joy: Rewards Loyalty Program is something we've been looking to use for awhile, and we've finally configured it proprerly.

Lavish Lashes
United States
About 1 hour using the app
July 29, 2022

App is fantastic for what I need it to do. It's a little annoying that you have to chat with support in order to unlock some of the features but at least I know it's getting done correctly and I don't have to mess with it at all. Prakash did an excellent job helping me out!

The Trendy Munchkin
United States
About 1 hour using the app