Reviews (1,766)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this loyalty program for its effectiveness in boosting customer engagement and retention, noting its cost-efficiency and robust features, even in the free tier. The app is user-friendly, offering extensive customization options and seamless integration with Shopify's POS. It is praised for reliable performance and responsive customer support, with staff members like Tiana, Hana, and Audrey receiving special mentions for exceptional service. Merchants report significant enhancements in customer loyalty and business operations, making it a favored choice among Shopify store owners.
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Coming over from another app, I was able to import my customers and their point balances. Had a little trouble with the rewards on the POS, but Hana helped me out in no time. Recommend this app to everyone
I recently had the pleasure of interacting with Abby for account activation, and I must say that the experience was nothing short of exceptional. From the moment we began the process, Abby displayed an admirable level of enthusiasm and friendliness that made me feel at ease.
What really stood out to me was her patience. I had quite a few questions and some technical difficulties on my end, but she guided me through the process step by step without showing any signs of impatience or frustration. She ensured that I understood every aspect of the service and was comfortable moving forward.
In addition to her amazing interpersonal skills, Abby was incredibly efficient. She swiftly took care of the necessary procedures to activate my account, all while making sure I was informed and comfortable with each step. The whole process took far less time than I expected, thanks to her proficiency.
In summary, Abby is a model customer service representative. Her mix of friendliness, patience, and efficiency made the whole experience enjoyable and stress-free. I highly recommend anyone who needs assistance to hope they get Abby on the other end of the line. She's truly an asset to the company.
App is easy to install and set-up. Took less than 10 mins. Jasmine in customer support was a gem! Quick, responsive and extremely helpful. Gold star service!
Emily was very helpful in helping set up my loyalty rewards program app. This app is incredible! I can't wait for my customers to save while they shop! They're going to love it!
Got in touch with Hana & she was amazing! Swift reply and action. I just implemented the app to my website and I'm looking forward to using your service.
Hakeem was very helpful. Looking forward to using this loyalty program! Seems to be everything we were looking for in a rewards app.
I used this app and it's really 100% free. Nice customer support, Jasmine help me out for the configuration. Now I am waiting my customer to get involved with my loyalty program. Can't wait!
J'ai eut contact avec Jasmine qui à su répondre àmes questions et m'aidé
merci beaucoup l'application est très bien pour mon site.
Non ci abbiamo capito nulla ma la signorina è stata molto gentile. Abbiamo appena cominciato, speriamo che dia i suoi frutti. Grazie Jasmine
We love Joy Rewards. Their customer service is amazing. Someone is available to answer all your questions. It allows us to provide our loyal customers with reward points and store credit. It is easy to set up and you can select your type of reward. This is a great way to keep our customers coming back. Thank you from Blossom Street Florist