Reviews (1,766)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program for its effectiveness in boosting customer engagement and retention, noting its cost-efficiency and robust features, even in the free tier. The app is user-friendly, offering extensive customization options and seamless integration with Shopify's POS. It is praised for reliable performance and responsive customer support, with staff members like Tiana, Hana, and Audrey receiving special mentions for exceptional service. Merchants report significant enhancements in customer loyalty and business operations, making it a favored choice among Shopify store owners.

August 7, 2022

Esther was super helpful. Helped me get unlimited transactions and enable the other free feature in a breeze.

Excess Things
United States
10 minutes using the app
April 20, 2022

Ester was great to work with! Easy to use and friendly site. Customer support was right on top of my questions.

Bellisima by Ashley Maria
United States
10 minutes using the app
May 28, 2022

free app!! i like it !"Candace" is a great assistant.
free app!! i like it !"Candace" is a great assistant.

MECOOL-Official
Hong Kong SAR
10 minutes using the app
September 17, 2022

Esther in Support made it super easy to get everything all set up! I've not launched my store yet so I don't know how the app works in real time, but it was easy to customize with my brand colors!

REFcreatives
United States
9 minutes using the app
Edited March 8, 2022

I am still trying to set up the application but wow, the customer service is impressive, the speed of replying is great! Shoutout to Esther :)

Handfully.com
Singapore
9 minutes using the app
August 30, 2023

Great support. Sunny was a pleasure to work with. This is a drop-in replacement for another app, that was easily exported and migrated.

Yeet Street Discs
United States
April 4, 2022

J'en suis a installer l'application et l'assistance rapide et efficace de Marcus m'a vraiment aidé! J'aime beaucoup!

LouWolf
Canada
August 11, 2022

Nice & useful app. Emily helped me complete the setup seamlessly from the chat box available inside the app. Loved it! :)

FabFemina
Canada
September 5, 2024

Robin Hat
Spain
3 days using the app
Joy Loyalty replied September 8, 2024

Thank you so much for your rating!

We’re thrilled to hear that you had such a positive experience with our support team, especially with Lydia. It’s great to know that she was able to guide you through the setup process effectively.

If you need any further assistance or have any more questions, please don’t hesitate to reach out. We’re always here to help!

October 4, 2024

Faris
United Kingdom
2 days using the app