Joy Rewards & Loyalty Program

Joy Rewards & Loyalty Program

Reviews (1,884)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program for boosting customer engagement and repeat purchases, noting its user-friendly interface and seamless Shopify integration. It offers customizable loyalty pages, detailed analytics, and extensive rewards program options. The support team is praised for their quick, effective assistance and expertise in custom coding. The app's reliability and integration with point-of-sale systems are also highlighted as key benefits.

July 22, 2023

really appreciate the help from Jasmine. so far the app has been running well. will do more test later.

Eparency Epoxy Resin
Australia
About 3 hours using the app
December 13, 2023

Very quick response from support! Thank you!!!

Ruffled Feather
United States
About 3 hours using the app
April 13, 2023

Easy and a no brainer install! Needed to verify my account and customer service is so fast. Chatted with Abby, super friendly and quick!

MOIST GANG
United States
About 3 hours using the app
April 15, 2023

The app auto created accounts for 40,000 users, then started backdating rewards to orders placed two years ago.

I reached out to support, its been 4 days no answer. Buyer beware.

T.O. Balloons
Canada
4 days using the app
April 10, 2023

Virkelig en god app, jeg varmt kan anbefale! Udover et fedt produkt, så er der 24/7 support, hvor jeg lige har fået den BEDSTE hjælp fra Lydia. Jeg fik svar med det samme, og hun hjalp mig med at løse et problem jeg havde med at få kunde point op i header. Kan varmt anbefale denne app!

ZinPartners
Denmark
About 3 hours using the app
January 20, 2022

I added this app to my store since I was looking for a good rewards app that is super use friendly and I found Joy. When I had questions I reached out to customer support and Marcus was very professional and he answered and cleared all my questions. I highly recommend this app. Thank you Marcus!

DUO Medical Supplies
United States
About 3 hours using the app
December 28, 2022

I have to say that my experience with Juliana has been top notch! Ver responsive, helpful and kind! A+ service and hope I can launch soon!

QualityGuitar
Mexico
About 3 hours using the app
October 4, 2023

While searching for a new loyalty program i found Joy. Joy offers a lot of great options, previous costumer data is easy to upload and they offer a referral program in their free package and changing from my old program to joy even made my site faster! While setting up the program i bumped into some minor problems (coused by me not understanding what the app supposed to do haha) but i got great and fast help in the chat with Prakash (at almost midnight for me, amazing!) soving everything in no-time!

Atelier Het Gouden Ei
Netherlands
About 3 hours using the app
November 30, 2023

Super fast and efficient service today from Hana in the support team.

sageberri.com
United Kingdom
About 3 hours using the app
September 17, 2023

Fast response when I had a question. So far I like the app. Still have some learning to do, but I think it will be perfect for my business needs!!

Noel Customs LLC
United States
3 days using the app