Joy Rewards & Loyalty Program

Joy Rewards & Loyalty Program

Reviews (1,875)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report increased customer retention and satisfaction with this loyalty program, noting its user-friendly interface and effective features like point tracking and rewards management. The app integrates well with Point of Sale systems, beneficial for both online and physical stores. Support is highlighted for its responsiveness and helpfulness. Recommended for its comprehensive features, customization options, and affordability, especially for small businesses and startups.

August 31, 2024

Thanks to Audrey for all her help. Made it all very easy to navigate.

Training House Shop
Australia
16 days using the app
Joy Loyalty (by Avada) replied September 4, 2024

Thank you for your feedback! We're glad to hear that Audrey was able to make everything easy to navigate for you. If you need any more assistance, don't hesitate to reach out. We're always here to help! 😊

September 4, 2024

great app and the asistent tiana was great and helped me in everything i needed

RiftGlow
Israel
About 1 month using the app
Joy Loyalty (by Avada) replied September 8, 2024

Thank you for your kind words! We're thrilled to hear that you're enjoying the app and that Tiana was able to assist you with everything you needed. If you have any more questions or need further help, don't hesitate to reach out. We're here to support you!

November 11, 2024

responds quick

Likha+Mundo
Philippines
5 months using the app
July 28, 2024

I've been using this app for a while now, and I must say it's exceptional. What truly sets this app apart is the excellent customer service. One of their support team “Audrey” is very responsive and genuinely helpful to addressing my issues. Overall, this app has exceeded my expectations in both performance and service. I highly recommend it!

hellomiracle
Australia
4 months using the app
Joy Loyalty (by Avada) replied September 5, 2024

Thank you so much for your fantastic review! We're thrilled to hear that the app has been exceptional for you and that Audrey provided you with outstanding support.

Your satisfaction with both the app’s performance and our customer service means a lot to us. We’re grateful for your recommendation and are here to assist you anytime you need.

Thanks again for your kind words!

September 30, 2024

HANNA PROVIDED GREAT SUPPORT

Kerrato Hair Fibres
India
25 days using the app
Joy Loyalty (by Avada) replied October 1, 2024

Thank you for your kind words! We're pleased to hear that Hanna provided great support and made your experience a positive one.

If you need any further assistance, feel free to reach out. We’re always happy to help!

July 22, 2024

I recommend the application which is nothing short of exceptional, the customer support is super professional. I thank Mia, Tony and Linda who helped me solve some problems with the site, thanks again.

GIOYAL
Italy
6 months using the app
September 11, 2024

Thank you for change my points! Thank you Lydia and Raymond

Chok Chok Beauty
Mexico
29 days using the app
Joy Loyalty (by Avada) replied September 12, 2024

Thank you for your feedback! We're glad to hear that Lydia and Raymond were able to assist you with your points change. 😊 If you need any further help, feel free to reach out!

September 7, 2024

It's great, provides many options, thanks to Hana for helping me setup easily.

Tiara Official
Pakistan
3 days using the app
Joy Loyalty (by Avada) replied September 8, 2024

Thank you for the positive feedback! We're glad you're finding the app useful and that Hana was able to assist you with the setup. If you need any further help or have more questions, feel free to reach out. We're always here to support you!

November 25, 2024

Hana

10000 Thanks to Hana from Support Team! Helped me immediately without hesitation and did a great job, I am amazed and can only say great service, no the best service I have ever had thank you

Aurum-Joya
Switzerland
21 minutes using the app
August 21, 2024

L'application est vraiment complète pour proposer un plan de fidélité à nos clients. Aussi, le support est vraiment compétent, c'est un plus. Je pense à Lydia et Toby qui ont été vraiment rapides à chacune de mes questions. Vraiment top !

Bad Doggies
France
11 months using the app