Reviews (1,765)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program for its effectiveness in boosting customer engagement and retention, noting its cost-efficiency and robust features, even in the free tier. The app is user-friendly, offering extensive customization options and seamless integration with Shopify's POS. It is praised for reliable performance and responsive customer support, with staff members like Tiana, Hana, and Audrey receiving special mentions for exceptional service. Merchants report significant enhancements in customer loyalty and business operations, making it a favored choice among Shopify store owners.

August 7, 2022

Esther was super helpful. Helped me get unlimited transactions and enable the other free feature in a breeze.

Excess Things
United States
10 minutes using the app
April 20, 2022

Ester was great to work with! Easy to use and friendly site. Customer support was right on top of my questions.

Bellisima by Ashley Maria
United States
10 minutes using the app
May 28, 2022

free app!! i like it !"Candace" is a great assistant.
free app!! i like it !"Candace" is a great assistant.

MECOOL-Official
Hong Kong SAR
10 minutes using the app
September 17, 2022

Esther in Support made it super easy to get everything all set up! I've not launched my store yet so I don't know how the app works in real time, but it was easy to customize with my brand colors!

REFcreatives
United States
9 minutes using the app
Edited March 8, 2022

I am still trying to set up the application but wow, the customer service is impressive, the speed of replying is great! Shoutout to Esther :)

Handfully.com
Singapore
9 minutes using the app
December 13, 2022

My experience working with Joy's support team was great. Esther was pleasant and quickly resolved my app integration question.

INSPO
United States
About 4 hours using the app
May 3, 2023

Werk goed. Gemakkelijk te integreren met shopify en goede hulp.
Zeker een aanrader.
En leuk voor de klanten

LISAMARDI
Belgium
About 3 hours using the app
September 29, 2022

They list multiple reviews as being compatible including the first one being Shopify Reviews. In reality only two review apps are currently active and Shopify reviews is not one of them. Sorry but lying to customers is a deal breaker, But if you don't mind being lied to, have at. Personally I like companies with integrity, so they've lost me as a customer for life.

Eliot's Nut Butters
United States
About 2 hours using the app
January 17, 2023

Helpful Liz. Response fast and get enquiries done immediately.
But for the app, when I use my mobile to update, the loading is abit slow

Samurai Asia
Singapore
About 1 hour using the app
August 9, 2022

Just learning how to use it but chatted with Emily and she was very helpful! I can't wait for my customers to use it!

shoptrulymagical
United States
About 1 hour using the app