Reviews (1,765)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program for its effectiveness in boosting customer engagement and retention, noting its cost-efficiency and robust features, even in the free tier. The app is user-friendly, offering extensive customization options and seamless integration with Shopify's POS. It is praised for reliable performance and responsive customer support, with staff members like Tiana, Hana, and Audrey receiving special mentions for exceptional service. Merchants report significant enhancements in customer loyalty and business operations, making it a favored choice among Shopify store owners.

August 8, 2022

they're so good, just put on some different themes and designs and enable text changing. but honestly they're perfect

Loafers
Egypt
About 1 hour using the app
February 13, 2023

yes its good app, i am still using it and the team helped set it up. Hanna checked all the settings and confirmed set up

NATASHAHS
Canada
36 minutes using the app
June 20, 2022

Will give it 5 stars when it has a reward system for reviews up! So far the app is good. Good support from Hana as well.

MOONWOLF ACTIVE
Singapore
23 minutes using the app
May 30, 2022

Fantastic app support from Candace. Instant assistance and she solved my questions professionally. Highly recommended.

K Pups
Australia
9 minutes using the app
August 30, 2023

Great support. Sunny was a pleasure to work with. This is a drop-in replacement for another app, that was easily exported and migrated.

Yeet Street Discs
United States
April 4, 2022

J'en suis a installer l'application et l'assistance rapide et efficace de Marcus m'a vraiment aidé! J'aime beaucoup!

LouWolf
Canada
August 11, 2022

Nice & useful app. Emily helped me complete the setup seamlessly from the chat box available inside the app. Loved it! :)

FabFemina
Canada
October 2, 2023

Customer support is really great, Hana, Esther, and others respond quickly and clearly. The app is good and offers 250 orders/month for free, which is great for my small business. I wish that there were more options to differentiate rewards tiers, but its ok for now. I would also like to be able to display the rewards details on a page on my site instead of just the widget.

Noboa Tropicals
Canada
September 5, 2024

Robin Hat
Spain
3 days using the app
Joy Loyalty replied September 8, 2024

Thank you so much for your rating!

We’re thrilled to hear that you had such a positive experience with our support team, especially with Lydia. It’s great to know that she was able to guide you through the setup process effectively.

If you need any further assistance or have any more questions, please don’t hesitate to reach out. We’re always here to help!

October 4, 2024

Faris
United Kingdom
2 days using the app