Reviews (1,766)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this loyalty program for its effectiveness in boosting customer engagement and retention, noting its cost-efficiency and robust features, even in the free tier. The app is user-friendly, offering extensive customization options and seamless integration with Shopify's POS. It is praised for reliable performance and responsive customer support, with staff members like Tiana, Hana, and Audrey receiving special mentions for exceptional service. Merchants report significant enhancements in customer loyalty and business operations, making it a favored choice among Shopify store owners.
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Support is always available and quick to respond. Pamela was a huge help.
Very responsive support. A big thank you to Nolan and the technician Maison for their help!
Mia was great, very friendly and knowledgeable. I would definitely recommend.
Awesome customer service from Tiana who answered my questions in no time. Great app!
He is very helpful and patient I really appreciate the service thank you God bless
Wow! I can't stop raving about the Joy: Loyalty Program Shopify app! It's been a game-changer for our business. Not only does it work seamlessly, but it's also incredibly user-friendly.
I have to give a huge shoutout to Tiana and Anivia from the Joy tech team. Their support has been invaluable in helping us set up and optimize our loyalty program. Whenever we've had questions or needed assistance, they've been there with prompt and friendly support, guiding us every step of the way. Their expertise and dedication have truly made a difference for our business, and we couldn't be more grateful.
Emily was very helpful and super quick to solve my problem. Thank you
This team always surprised me. every time you need their help, they always show up and help you more than you expected! I came across Tiana, it was one of my best experiences ever. keep doing a great job.
Very good support from Tiana and Doris
Hi, I am not using the app, how can I delete all the data in my site?
Hello,
Thank you for reaching out.
Upon checking, we noticed that the app has been uninstalled from your site as of May 29, 2024, you can be assured that there is no app code or data remaining on your website. Therefore, there is nothing that needs to be removed.
If you have any further questions or concerns, please feel free to reach out.
Best regards,
Joy Support Team