Joy Rewards & Loyalty Program

Joy Rewards & Loyalty Program

Reviews (1,925)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and engagement through a loyalty points and rewards system. They appreciate its customization options, user-friendly interface, and detailed analytics. The support team is noted for their responsiveness and efficiency. Additionally, its affordability and value, even in the free tier, make it a popular choice for enhancing customer engagement without significant investment.

October 13, 2024

Hana is so professinoal, she basically solved my problem in no time at all, thanks a lot!!

ClickyCaps
China
2 days using the app
Joy Loyalty (by Avada) replied October 17, 2024

Thank you for your kind words! We're delighted to hear that Hana was able to resolve your issue quickly and professionally. We strive to provide excellent support, and it's wonderful to know that you had a positive experience. If you need any more assistance in the future, feel free to reach out. Thanks again!

October 23, 2024

Great features. Prompt response, friendly and knowledgeable support. Special thanks to Hana.

Nefro Glow
Egypt
7 days using the app
Joy Loyalty (by Avada) replied October 27, 2024

Thank you so much for your kind words! We're thrilled to hear that you're enjoying the features and that our support team, especially Hana, could assist you promptly and effectively. We’re here anytime you need further help—thanks for being part of our community!

November 6, 2024

Audrey was very helpful with the initial setup of the app. Looking forward to growing our rewards program with this app.

Lauras-Saddlery
United States
About 7 hours using the app
October 5, 2024

Just started using the loyalty program after testing multiple others. Great value and fantastic support and onboarding help from Hana and Anivia. :)

happyhoof.no
Norway
About 24 hours using the app
Joy Loyalty (by Avada) replied October 7, 2024

Thank you so much for your wonderful review! We’re thrilled that you chose our loyalty program after testing others and found great value in it. It's fantastic to hear that Hana and Anivia provided you with excellent support and onboarding assistance.

If you need any further help as you continue using the program, don’t hesitate to reach out—we’re always here for you!

Best regards,

September 24, 2024

HANNA WAS VERY HELPFUL IN SETTING UP OUR REWARD PROGRAM

Wilkins & Olander
United States
4 months using the app
Joy Loyalty (by Avada) replied October 1, 2024

Thank you so much for your kind words! We're thrilled to hear that Hanna was helpful in setting up your reward program. Our team is dedicated to providing the best support possible, and it's great to know that we could assist you effectively.

If you have any further questions or need additional assistance, please don’t hesitate to reach out. We’re here to help!

January 9, 2025

I had a great experience. I asked for help adding the reward icon to the website and my request was fulfilled. Thank you Prakash!

Magnate Beauty
United States
About 2 hours using the app
September 22, 2024

Great service from Hana that helped to resolve my issues so promptly! I'm glad to have chosen Joy as our rewards program!

Barkily Australia
Australia
13 days using the app
Joy Loyalty (by Avada) replied September 25, 2024

Thank you so much for your kind words! We’re delighted to hear that Hana was able to resolve your issues quickly. We're equally glad that you chose Joy as your rewards program, and we're here to ensure you have a great experience. If you ever need further assistance, feel free to reach out!

November 11, 2024

responds quick

Likha+Mundo
Philippines
5 months using the app
January 8, 2025

Nice support

FR Sihoo Official Shop
United States
8 days using the app
September 6, 2024

Truly professional and friendly support.
I was lucky enough to be assisted by Audrey, who was truly professional.

Glint_Tester
Italy
About 2 months using the app
Joy Loyalty (by Avada) replied September 8, 2024

Thank you for sharing your feedback! We're thrilled to hear that you had such a positive experience with Audrey. Her professionalism and friendly support truly make a difference, and we're glad she was able to assist you.

If you need any further help, feel free to reach out at any time. We're here to support you!