Reviews (1,767)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this loyalty program for its effectiveness in boosting customer engagement and retention, noting its cost-efficiency and robust features, even in the free tier. The app is user-friendly, offering extensive customization options and seamless integration with Shopify's POS. It is praised for reliable performance and responsive customer support, with staff members like Tiana, Hana, and Audrey receiving special mentions for exceptional service. Merchants report significant enhancements in customer loyalty and business operations, making it a favored choice among Shopify store owners.
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Application efficace et un service compétent et rapide (big up a Audrey)
Merci beaucoup pour votre retour positif et pour avoir pris le temps de partager votre expérience avec nous ! Nous sommes ravis d'apprendre que vous trouvez notre application efficace et notre service rapide et compétent. Audrey sera ravie de savoir qu’elle a pu vous aider !
N’hésitez pas à nous contacter si vous avez besoin de plus d’assistance. Nous sommes là pour vous aider !
Tiana was an amazing help!!
Tiana from the Customer Support team was really supportive and able to assist me with my problem. It has been a Joy using this product, looking forward to driving more customer base for our store
La stiamo utilizzando da pochi giorni ma per ora sembra avere tutto ciò che ci serve, soprattutto vorrei ringraziare Audrey che ci ha aiutato in tempi record a risolvere una piccola problematica :)
Grazie mille per la tua recensione! Siamo felici di sapere che l'app soddisfa le vostre esigenze e che Audrey è stata in grado di aiutarvi rapidamente a risolvere il problema.
Se hai bisogno di ulteriore assistenza, non esitare a contattarci. Siamo sempre qui per aiutarti!
Amazing customer service! Good price.
Lydia & Nolan were super helpful getting some custom code set up in our site to have the app more optimised.
5/5
very good , thank you Tiana for help!!
Thank you for your kind review! We're glad to hear that Tiana was able to assist you, and we're delighted you had a positive experience.
If you need any further help, don't hesitate to reach out. We're here for you!
quick and responsive support
Service is very pleasant.
Hi Urban Go Prep Team,
Thank you for your feedback and for taking the time to review the Joy: Rewards & Loyalty Program app.
We’re glad to hear that you found our service pleasant. We strive to provide the best support possible and are always looking for ways to improve our app and service. If you have any specific suggestions or if there's anything more we can do to enhance your experience, please let us know.
Thank you for your support, and we hope to continue serving you better.
I was searching for the right Loyalty Program App for my shopify store... this is the best I've seen in terms of offers and especially customer service. After installing the app, I had some immediate questions and I got them answered immediately by Tracy and Pamela. My Loyalty program is up and running within minutes!! Thank you so much!!
Customer service agent Hana was very helpful when setting up my account
Thank you so much for your kind words! 😊
We're glad to hear that Hana was able to help you with setting up your account. Our team is always happy to assist, and we're here for you anytime you need further support!