Joy Rewards & Loyalty Program

Joy Rewards & Loyalty Program

Reviews (1,875)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report increased customer retention and satisfaction with this loyalty program, noting its user-friendly interface and effective features like point tracking and rewards management. The app integrates well with Point of Sale systems, beneficial for both online and physical stores. Support is highlighted for its responsiveness and helpfulness. Recommended for its comprehensive features, customization options, and affordability, especially for small businesses and startups.

November 12, 2024

Amazing App and Support

BabaShopis
United Kingdom
15 days using the app
October 29, 2024

Fairly easy to use, good customer service. Hana was very helpful! It's a great way to start a loyalty program.

Collector's Kingdom
Canada
About 3 hours using the app
October 6, 2024

very good emily

tahaniboutique
Saudi Arabia
4 months using the app
Joy Loyalty (by Avada) replied October 7, 2024

Thank you for the great feedback! We’re happy to hear that Emily provided excellent support. If you have any questions or need further assistance, don’t hesitate to reach out!

September 29, 2024

Hana was amazing and quick at answering my questions. Helped me get everything set up within minutes. Great support!

Catch Fire Creations LLC
United States
About 1 hour using the app
Joy Loyalty (by Avada) replied October 1, 2024

Thank you for your wonderful review! We're delighted to hear that Hana was amazing and quick in answering your questions, helping you get everything set up in no time. We take pride in providing great support, and it’s great to know we met your expectations!

If you need further assistance, feel free to reach out anytime.

September 12, 2024

It's a great app with a fantastic customer service.
Tiana was a wonderful help.
I recommend.

Food Packaging Direct
United Kingdom
10 days using the app
Joy Loyalty (by Avada) replied September 18, 2024

Thank you for your wonderful review! We’re thrilled to hear that you think our app is great and that Tiana was able to provide fantastic assistance. We truly appreciate your recommendation. If you need any further help, please don’t hesitate to reach out.

August 17, 2024

The customer service provided is excellent, as it is fast and experienced.

XSESWARY
United Arab Emirates
2 months using the app
October 27, 2024

Hana was great!! got me all set up and everything woking. looking forward to trying the app now :) 10/10

Crowned by Royalty
United Kingdom
37 minutes using the app
Joy Loyalty (by Avada) replied October 29, 2024

Thank you so much for the awesome review! 🌟 We're thrilled to hear Hana got you all set up smoothly. We can’t wait for you to dive into the app and see everything it has to offer. If you ever have any questions, just reach out—our team is here to help! 😊 Enjoy using the app!

August 27, 2024

Easy to use and live chat is always helpful, I spoke with Tiana and she was great!

HEATWAVE
New Zealand
About 1 month using the app
Joy Loyalty (by Avada) replied September 5, 2024

Thank you for your kind words and for taking the time to leave a review!

We’re thrilled to hear that you found the app easy to use and that Tiana provided excellent support. I’ll be sure to pass on your compliments to her.

If you have any more questions or need further assistance, feel free to reach out. We’re here to help!

August 30, 2024

great support, very helpful, tiana was great

HomeBless Apparel
United States
3 months using the app
Joy Loyalty (by Avada) replied September 4, 2024

Thank you for the fantastic feedback! We're glad to hear that Tiana provided great support and was helpful. If you need anything else, we're always here to assist! 😊

July 29, 2024

Tiana was quick and very knowledgable. I cannot thank her enough for her help in assisting me with my issue tonight.

BlackMountainPlans
United States
4 months using the app