Joy Rewards & Loyalty Program

Joy Rewards & Loyalty Program

Reviews (1,925)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and engagement through a loyalty points and rewards system. They appreciate its customization options, user-friendly interface, and detailed analytics. The support team is noted for their responsiveness and efficiency. Additionally, its affordability and value, even in the free tier, make it a popular choice for enhancing customer engagement without significant investment.

November 25, 2024

Hana

10000 Thanks to Hana from Support Team! Helped me immediately without hesitation and did a great job, I am amazed and can only say great service, no the best service I have ever had thank you

Aurum-Joya
Switzerland
21 minutes using the app
October 7, 2024

Very nice, high cost performance, good service

Rovsun
United States
1 day using the app
Joy Loyalty (by Avada) replied October 17, 2024

Thank you so much for your kind words! We're thrilled to hear that you found our product to be of great value and that you had a positive experience with our service. Your feedback means a lot to us, and we look forward to serving you again in the future!

September 30, 2024

Apart from being user friendly and just the right options you need for a great loyalty and rewards program, the support team is rock solid. Audrey was the most kind, patient and willing to help person. She made all the heavy lifting for me, configuring one setting I needed help with. From all apps I have gone through, this is one of the top of my list.

NutriGano.com
United States
About 2 hours using the app
Joy Loyalty (by Avada) replied October 1, 2024

app user-friendly and that it offers the right options for a great loyalty and rewards program. It's also fantastic to know that Audrey provided exceptional support, showing kindness, patience, and willingness to assist with your configuration needs.

Your feedback truly means a lot to us, and we’re honored to be one of your top app choices!

If you need further assistance, feel free to reach out anytime—we’re here to help.

January 8, 2025

Abby took her time to help me as best as she can, App is also great!

Mimo Mimo
Austria
About 2 hours using the app
November 2, 2024

Outstanding support from Jasmine and Anivia.

eSports Gaming Gear
Australia
About 2 months using the app
December 21, 2024

Very good app, lovely support. 10/10

Motordash
Belgium
4 days using the app
November 12, 2024

Amazing App and Support

BabaShopis
United Kingdom
15 days using the app
October 4, 2024

Provides incredibly enthusiastic support and is user-friendly and applicable

Perlamuse
United States
About 1 month using the app
Joy Loyalty (by Avada) replied October 7, 2024

Thank you for the fantastic review! We’re so glad to hear that you found our support enthusiastic and that you’re enjoying the user-friendly and applicable features of our app. We always strive to make things as smooth as possible for our users!

If you ever need further assistance, don’t hesitate to reach out. We're here to help!

September 6, 2024

Kevin's service is great, solved my problem, this plugin is very easy to use

LILY Official Store
Hong Kong SAR
6 months using the app
Joy Loyalty (by Avada) replied September 8, 2024

Thank you for your feedback! We're delighted to hear that Kevin provided great service and was able to solve your problem. It's also fantastic that you find the plugin easy to use!

If you have any other questions or need assistance, don't hesitate to reach out. We're here to help!

Best regards,

September 12, 2024

William did a great job fixing an error that was giving me trouble. Their customer support is very quick. Moving from a different reward app was easy.

7 Day Glow
United States
2 days using the app
Joy Loyalty (by Avada) replied September 18, 2024

Thank you for your positive feedback! We're glad to hear that William was able to resolve the error and that you found our customer support to be quick and efficient. It’s great to know that the transition from your previous rewards app was smooth. If you need any more assistance or have further questions, we're here to help!