Joy Rewards & Loyalty Program

Joy Rewards & Loyalty Program

Reviews (1,875)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report increased customer retention and satisfaction with this loyalty program, noting its user-friendly interface and effective features like point tracking and rewards management. The app integrates well with Point of Sale systems, beneficial for both online and physical stores. Support is highlighted for its responsiveness and helpfulness. Recommended for its comprehensive features, customization options, and affordability, especially for small businesses and startups.

August 27, 2024

Absolutely great app. everything i need and a lovely support from audrey and raymond! would even give 6 stars!!

The Cocktail
Switzerland
2 days using the app
Joy Loyalty (by Avada) replied September 5, 2024

Thank you so much for the fantastic review! We’re delighted to hear that you’re enjoying the app and that Audrey and Raymond provided you with such great support.

Your feedback truly motivates us to continue delivering the best possible service. If you ever need any further assistance or have more suggestions, please don’t hesitate to reach out.

Thanks again for your support!

October 30, 2024

Hana has been fantastic to work with. Quick response with easy to follow instructions. Thank you. We look forward to working with the team at JOY

Ignight Me
Australia
38 minutes using the app
July 15, 2024

Great support by Tiana. Received all the information I needed quickly in order to install and setup the app.

PlatinExpress1
Israel
8 months using the app
Joy Loyalty (by Avada) replied September 5, 2024

Thank you for your positive feedback! We’re delighted to hear that Tiana provided you with great support and that you received all the information you needed for installing and setting up the app.

If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help!

November 7, 2024

Thank you to Hana for the quick and good help!

Mako Korean Makeup
Mexico
About 8 hours using the app
September 29, 2024

Hana has done a very good job on helping me out with the installation of the app. She has aswered really fast and was could answered any of my questions.

5/5

Runaway
Germany
About 1 hour using the app
Joy Loyalty (by Avada) replied October 1, 2024

Thank you for your fantastic feedback! We’re thrilled to hear that Hana provided you with excellent support during the installation process and was able to answer all of your questions quickly. We’ll be sure to share your kind words with her!

If you ever need further assistance, don’t hesitate to reach out. We’re always here to help!

Edited July 21, 2024

I had some difficulty at first getting things set up and working properly, but the team at Avada contacted me and helped me get it done right. I am just starting to test the app and all it's functions now, but hope it runs smoothly from here and helps build my customer base. Thank you

Rising Moon Minerals
United States
19 days using the app
Joy Loyalty (by Avada) replied July 15, 2024

Dear Rising Moon Minerals' Store Owner,

Thank you for your feedback and for giving us the opportunity to assist you! We're thrilled to hear that our team could help you get everything set up properly.

We understand that initial setups can sometimes be challenging, but we're always here to ensure you have a smooth experience. We hope the app meets your expectations and helps you successfully build your customer base.

If you have any further questions or need additional support as you continue to test the app, please don't hesitate to reach out. We're here to help every step of the way!

Thank you once again for your patience and for choosing Joy.

Best regards,
Joy Support Team

September 10, 2024

Thank You "Hana" For Your Valuable Support. It Was Really Easy To Set Up Things. Thanks A Lot.

RAREE AND ROYAL
India
About 5 hours using the app
Joy Loyalty (by Avada) replied September 12, 2024

Thank you for your wonderful feedback!

We’re thrilled to hear that Hana made the setup process easy for you. If you have any more questions or need further assistance, feel free to reach out. We’re always here to help!

December 11, 2024

Hana was wonderful in satisfying my requests in some customization. Awesome job!!!

Stride Yoga
United States
38 minutes using the app
August 7, 2024

Joy is one of the best loyalty program available. In fact, we've been using a few apps by Avada because of their easy-to-use app. Love the assistance by their customer service especially Hana, she guide me well with my enquiry

F.timber
Malaysia
2 days using the app
October 2, 2024

Today, I installed two apps from Avada i.e. Air and Joy. Thanks to the excellent support received from HANA.

DEEPA

TULIP N TURTLE
India
About 2 hours using the app
Joy Loyalty (by Avada) replied October 7, 2024

Thank you so much for the wonderful 5-star review! We’re thrilled to hear that you’ve had a great experience with both the Air and Joy apps, and that Hana was able to provide excellent support.

If you need any further assistance or have any questions, feel free to reach out. We’re here to help!