Reviews (1,977)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this loyalty program app for boosting customer engagement and sales through its user-friendly interface and seamless Shopify integration. They appreciate the extensive customization options, robust analytics, and responsive support team that aids in setup and troubleshooting. Its efficient POS integration and operational performance in live environments are also highlighted, making it effective in enhancing customer satisfaction and business outcomes.
Refine
-
By rating
i've been trying to hold off this 1-star review for the longest time. the app is buggy (tons of them - functions, billing, points allocation, etc), the folks do not communicate internally and their proficiency in english is so bad that it baffles me.
we migrated our loyalty program to this app in july 2023. in other words, we did a batch loyalty points import. now we have customers reporting that ...
This is a very very bad experience for me with the app. Reasons for 1-star review:
- The app still has some UI bugs (even in the demo store). And the open with hash URL did not work when put it in the store navigation (I had to reload the page to get the widget opened).
- I granted permission for their developer to fix the bugs. And this is when things got really bad. First, they turned on "Auto ...
Разработчики не сильно горят развивать свой продукт, есть минус которые легко исправить но не делают. Им хватает своих клиентов которые приносят им доход. Таких копий приложений много, буду искать другое или вообще лучше купить его и интегрировать. Возникла проблема, скидывают инфу с проблемой и скрины, вообщем всю информацию которую нужно, мне начинают задавать вопросы на которые я все скинул, в ...
Hi Happy End team,
Thank you so much for taking time to leave us your feedback. We're deeply sorry for this inconvenience causing to your experience.
We really want you to ...
SCAM, THEY MAKE YOU RATE THEM 5 STARS TO UNLOCK THINGS IN APP. PLUS THE APP IS BASICALLY USELESS UNLESS YOU ARE PAYING THE PREMIUM. MAJOR SCAM ALERT
Hi,
This is Daisy, customer success manager from Joy Loyalty. I have seen your 1* review and I want to follow up on the case.
Firstly, I am so sorry for the experience that ...
The app auto created accounts for 40,000 users, then started backdating rewards to orders placed two years ago.
I reached out to support, its been 4 days no answer. Buyer beware.
They list multiple reviews as being compatible including the first one being Shopify Reviews. In reality only two review apps are currently active and Shopify reviews is not one of them. Sorry but lying to customers is a deal breaker, But if you don't mind being lied to, have at. Personally I like companies with integrity, so they've lost me as a customer for life.