Reviews (1,977)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this loyalty program app for boosting customer engagement and sales through its user-friendly interface and seamless Shopify integration. They appreciate the extensive customization options, robust analytics, and responsive support team that aids in setup and troubleshooting. Its efficient POS integration and operational performance in live environments are also highlighted, making it effective in enhancing customer satisfaction and business outcomes.
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I have just setup the app so I do not know how it functions yet. I did run into some setup issues and Hana immediately corrected the issue. great customer service.
This app is great for anyone looking to level up the loyalty program of their store, with amazing features such as vip tiers and customer referrals. There are multiple options to customize to fit the theme of your store. I especially find the membership card feature attractive for customers. "Hana" from support has assisted me nicely in setting up all the loyalty programs for me. Can't recommend ...
So far, so good! Their team is quick to respond to inquiries via the live chat. Audrey helped me in no time when I had a question about how to add a referral block to a landing page on our website!
Hana was very helpful and solved my issue quickly and easily.
Joy is truly an excellent loyalty program setup kit! The customer support team is very patient and dedicated to help you resolve any issues related to functionality and style customization. Highly recommended!
excellent support, sonny helped with a slight issue i was having it was fixed immediately
Great customer service from Hana to help with our issue straight away.
Hello Team,
I am writing to urgently address an issue regarding our subscription. We have been using this plugin since June, but after that, we did not utilize any of the features of the app. Unfortunately, we overlooked canceling the subscription, resulting in a charge. Could someone please assist in processing a refund for this?
Looking forward to hearing your response on this.
Update- The ...
Hi there,
This is Liz from Joy Support Team. Thank you for reaching out and sharing your concerns regarding Joy app's billing. I’d like to provide further clarification ...
Have been using Joy for a while now and super happy. In particular their help chat is fantastic - prompt and easy to understand - thanks Alyssa.
Look forward to continuing to work with your system.
Great app and support, especially Hana, she replied quickly and helped us with a perfect friendly approach :)