Reviews (1,971)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program app for boosting customer engagement and sales through its user-friendly interface and seamless Shopify integration. They appreciate the extensive customization options, robust analytics, and responsive support team that aids in setup and troubleshooting. Its efficient POS integration and operational performance in live environments are also highlighted, making it effective in enhancing customer satisfaction and business outcomes.

January 8, 2025

Abby took her time to help me as best as she can, App is also great!

Mimo Mimo
Austria
About 2 hours using the app
November 5, 2024

Alyssa is really nice and patience, thanks for her kind help

LaLuneDuCiel
Hong Kong SAR
4 days using the app
February 12, 2025

Amazing support, quick respond:)
overall great app

Cosméticos a la Moda
Mexico
About 2 hours using the app
January 14, 2025

Thank you Jasmine and Andrew! Amazing support!

Wonders Artist
Bulgaria
About 15 hours using the app
October 8, 2024

Audrey was super helpful with getting the loyalty program setup and launched in a matter of minutes! Thank you :)

Bubbles & Balms
Canada
20 days using the app
Joy Loyalty (by Avada) replied October 17, 2024

Thank you for your wonderful feedback! We're glad to hear that Audrey was able to assist you in setting up and launching your loyalty program so quickly. If you need any further help or have more questions, don’t hesitate to reach out. We're here to support you! :)

December 21, 2024

Very good app, lovely support. 10/10

Motordash
Belgium
4 days using the app
November 13, 2024

Great app and support. Thank you!

Mideast Grocers
United States
12 days using the app
September 11, 2024

Love the app! It's easy to set up and use. The customer service team is fast, responsive, and reliable. Thank you CS Lydia, for her incredible help in resolving the issues on my website. Highly recommend it for anyone looking for a smooth experience!

Naturh
Malaysia
5 months using the app
Joy Loyalty (by Avada) replied September 12, 2024

Thank you so much for your kind words! 🌟 We're thrilled to hear that you found the app easy to set up and use. It's wonderful to know that our customer service team, especially Lydia, was able to assist you and resolve the issues on your website. We truly appreciate your recommendation and look forward to supporting you further! 😊

September 11, 2024

Audrey has been amazing with her customer service. We have been using this app for over a year and have no issues.

The Mystical Moons
United States
Over 2 years using the app
Joy Loyalty (by Avada) replied September 18, 2024

Thank you for your kind review! We're delighted to hear that Audrey provided amazing customer service and that you've been enjoying the app for over a year with no issues. Your continued support means a lot to us. If you ever need anything, we’re always here to help!

December 21, 2024

Die Kundenbetreuung ist einfach Super. Ich bekomme sofort Antworten und meine Probleme werden sofort gelöst. Ist wirklich eine Super APP, die ich wärmstens empfählen kann. Danke!

ellashaarshop.de
Germany
19 days using the app