Reviews (1,477)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this loyalty program for boosting customer engagement and sales through its effective points-based rewards and referral systems. They appreciate the easy setup, user-friendly interface, and customizable features that integrate seamlessly with Shopify. The analytics tools are valuable for tracking performance. Support is frequently praised for its responsiveness and helpfulness in resolving issues and making custom adjustments.
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Consistently one of the most efficient live chat support teams I've ever encountered. They respond quickly every time & are always a great help. Damian and Andrew helped me today with an issue & it was done so quickly!
Hi SKINICIAN,
Thank you for such a wonderful compliment about our support team! I'll make sure both Damian and Andrew know how much you appreciated their quick assistance today. We pride ourselves on providing efficient help when you need it, and it's great to hear we're consistently meeting that standard. We're grateful for your continued trust in Joy for about a year now and look forward to supporting your skincare business's loyalty program!
Warm regards,
The Joy Loyalty Team
This is such a versatile app with many features and easy customisation. Their support is amazing as well.
Hi Myer Street Fashion,
Thank you for your wonderful review! We're thrilled you're enjoying Joy's versatility and easy customization options. It's great to hear our support team has been amazing throughout your experience. We appreciate your continued trust in our app for over a year now and look forward to supporting your fashion business in Australia!
Warm regards,
The Joy Loyalty Team
This is by far the best rewards app have seen here. Tried a whole bunch of the rest and they seemed to offer minimal cutomizations and settings, as for Joy Rewards, you are offered a whole lot of settings to toggle and switch depending on your liking. Not forgetting the support, its top notch. Wanted some custom integration and when I reached out to the team, Damian for the support and Raymond for the technical issues helped a lot in figuring out the problem and getting a solution. Am so grateful, thanks Joy Loyalty team.
Abby was amazing, quick, and responsive. I appreciate the immediate online support this helps small business owner expand their business quickly without the hassle of feeling alone! Great App
I recently used the Joy app while building a demo store for a potential client, and I must say, their support team went above and beyond to help me achieve the perfect configuration. A special shout-out to Sonny, who was incredibly attentive and efficient throughout the process.
I wanted to make some customizations, like replacing the floating widget button with a header icon, and they handled it brilliantly. Despite a few challenges, Sonny and the team were patient, provided timely updates, and delivered an amazing solution. They even customized the icon’s behavior and placement to meet my needs.
Although some limitations exist (like the animation opening position), their willingness to adapt and find workarounds was impressive. This level of dedication ensures I'll choose their app for the live production site if the client approves the demo.
Highly recommend this app for its functionality and unparalleled customer support! If you're lucky, you might get Sonny to assist you!
Super application, facile à utiliser avec une prise en main rapide. Un support également très réactif, merci à Sonny pour son aide !
Je suis vraiment content d'avoir basculé toutes mes applications chez Avada. Le support client, "Hana", est très gentil. Vous nous aidez dans le paramétrage des applications et vous faites l'effort de parler français. Bravo !
I was able to get my issue resolved, so far the app has been easy to work with, I'm launching it tomorrow to my customers, and I hope I can make a huge impact to my sales using a loyalty app
App seems great so far and their support (shout out to Hanna) has been spectacular. Not able to give a proper review until I have used it for a while though.
The friendly customer service is always at my finger tips to walk to me through anything I need help with, shout out to Audrey!