Reviews (1,488)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer engagement and retention, noting its easy setup and user-friendly interface. It features a points-based rewards system, referral programs, and customizable loyalty options. The variety of plans, including a free option, meets diverse needs. Customer support is praised for its responsiveness and ability to provide tailored solutions, enhancing the overall merchant experience.
Refine
-
By rating
Awesome app and has plenty of functionality on the free plan for new businesses getting started. Amazing, quick support from Audrey when I got stuck configuring a widget too.
Hi Feliks Skincare,
Thank you for your lovely review! We're delighted to hear you're finding great value in our free plan as you get your business started. I'll make sure ...
Im not sure how the app is yet - as I've only just started using it! but the support is EXCELLENT
Consistently one of the most efficient live chat support teams I've ever encountered. They respond quickly every time & are always a great help. Damian and Andrew helped me today with an issue & it was done so quickly!
Hi SKINICIAN,
Thank you for such a wonderful compliment about our support team! I'll make sure both Damian and Andrew know how much you appreciated their quick assistance ...
Super fast customer assistance service, Sonny was the best, provided me with all the tips and guidance needed to set up the app with ease. Go Joy !!!
Jasmine has been very patience with me. Throughout the onboarding process, she has been a wonderful helper to clarify all the doubts I have. She is very helpful in providing fast response to every of my inquiry. High recommended
A little frustrating that the app is still very much in development. I ran into a lot of bugs which took awhile to work around (still working on several, actually...but we've only been setting up the app for a short time now). Kinda half-baked from a coding/development perspective. That being said, the team behind this app are very responsive and helpful. If you have the time and patience to walk ...
Fast response from Haha. thank you Haha
This is such a versatile app with many features and easy customisation. Their support is amazing as well.
Hi Myer Street Fashion,
Thank you for your wonderful review! We're thrilled you're enjoying Joy's versatility and easy customization options. It's great to hear our support ...
We migrated from other app ,and found out that the function provided by joy is Comprehensive and easy to use. The customer service is friendly and helpful, their instructions are clear. Shout out for Audrey and Hana, both of you did a great job !
The friendly customer service is always at my finger tips to walk to me through anything I need help with, shout out to Audrey!