Joy Rewards & Loyalty Program

Joy Rewards & Loyalty Program

Reviews (1,927)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and engagement through a loyalty points and rewards system. They appreciate its customization options, user-friendly interface, and detailed analytics. The support team is noted for their responsiveness and efficiency. Additionally, its affordability and value, even in the free tier, make it a popular choice for enhancing customer engagement without significant investment.

Edited November 23, 2024

All Good.

Supersell
New Zealand
2 days using the app
Joy Loyalty (by Avada) replied November 18, 2024

Thank you so much for your review!

We’re thrilled to hear that everything is now working well for you. Your satisfaction is our top priority, and we truly appreciate the opportunity to address your concerns and resolve any issues you experienced. If there’s anything else we can do to further enhance your experience, please don’t hesitate to reach out.

Thanks again for trusting Joy Rewards & Loyalty Program for your store. We’re here to support you every step of the way!

September 7, 2024

It's great, provides many options, thanks to Hana for helping me setup easily.

Tiara Official
Pakistan
3 days using the app
Joy Loyalty (by Avada) replied September 8, 2024

Thank you for the positive feedback! We're glad you're finding the app useful and that Hana was able to assist you with the setup. If you need any further help or have more questions, feel free to reach out. We're always here to support you!

July 28, 2024

I've been using this app for a while now, and I must say it's exceptional. What truly sets this app apart is the excellent customer service. One of their support team “Audrey” is very responsive and genuinely helpful to addressing my issues. Overall, this app has exceeded my expectations in both performance and service. I highly recommend it!

hellomiracle
Australia
4 months using the app
Joy Loyalty (by Avada) replied September 5, 2024

Thank you so much for your fantastic review! We're thrilled to hear that the app has been exceptional for you and that Audrey provided you with outstanding support.

Your satisfaction with both the app’s performance and our customer service means a lot to us. We’re grateful for your recommendation and are here to assist you anytime you need.

Thanks again for your kind words!

October 20, 2024

Great service and help from Hana :)

The Holiday Shop
India
1 day using the app
Joy Loyalty (by Avada) replied October 23, 2024

Thank you for your kind words! We're thrilled to hear that Hana provided great service and support. If you ever need further assistance, don't hesitate to reach out—we’re here to help!

December 25, 2024

Audrey is so helpful and he managed to set everything for me

NajmaDesigns & Co.
United States
About 1 hour using the app
November 28, 2024

Hana was very helpful with my request. Thank you!

Vermilion
Canada
About 1 hour using the app
July 22, 2024

I recommend the application which is nothing short of exceptional, the customer support is super professional. I thank Mia, Tony and Linda who helped me solve some problems with the site, thanks again.

GIOYAL
Italy
6 months using the app
September 29, 2024

Hana has done a very good job on helping me out with the installation of the app. She has aswered really fast and was could answered any of my questions.

5/5

Runaway
Germany
About 1 hour using the app
Joy Loyalty (by Avada) replied October 1, 2024

Thank you for your fantastic feedback! We’re thrilled to hear that Hana provided you with excellent support during the installation process and was able to answer all of your questions quickly. We’ll be sure to share your kind words with her!

If you ever need further assistance, don’t hesitate to reach out. We’re always here to help!

September 12, 2024

It's a great app with a fantastic customer service.
Tiana was a wonderful help.
I recommend.

Food Packaging Direct
United Kingdom
10 days using the app
Joy Loyalty (by Avada) replied September 18, 2024

Thank you for your wonderful review! We’re thrilled to hear that you think our app is great and that Tiana was able to provide fantastic assistance. We truly appreciate your recommendation. If you need any further help, please don’t hesitate to reach out.

October 2, 2024

Today, I installed two apps from Avada i.e. Air and Joy. Thanks to the excellent support received from HANA.

DEEPA

TULIP N TURTLE
India
About 2 hours using the app
Joy Loyalty (by Avada) replied October 7, 2024

Thank you so much for the wonderful 5-star review! We’re thrilled to hear that you’ve had a great experience with both the Air and Joy apps, and that Hana was able to provide excellent support.

If you need any further assistance or have any questions, feel free to reach out. We’re here to help!