Joy Rewards & Loyalty Program

Joy Rewards & Loyalty Program

Reviews (1,927)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and engagement through a loyalty points and rewards system. They appreciate its customization options, user-friendly interface, and detailed analytics. The support team is noted for their responsiveness and efficiency. Additionally, its affordability and value, even in the free tier, make it a popular choice for enhancing customer engagement without significant investment.

August 21, 2024

L'application est vraiment complète pour proposer un plan de fidélité à nos clients. Aussi, le support est vraiment compétent, c'est un plus. Je pense à Lydia et Toby qui ont été vraiment rapides à chacune de mes questions. Vraiment top !

Bad Doggies
France
11 months using the app
October 6, 2024

Prakash helped me so much!!!

SNEAKERS OF WISDOM
Czechia
12 days using the app
Joy Loyalty (by Avada) replied October 7, 2024

Thank you for the wonderful feedback! We’re thrilled to hear that Prakash was able to help you so much. If you ever need further assistance, feel free to reach out—we’re always here to support you!

November 8, 2024

Fantastic customer service. Excited to be trying out this app!

London Scarves Outlet (Lili Scarves)
United Kingdom
About 1 hour using the app
December 19, 2024

Super, Hana a réglé mon problème rapidement

Zoopiz
France
2 days using the app
August 27, 2024

Easy to use and live chat is always helpful, I spoke with Tiana and she was great!

HEATWAVE
New Zealand
About 1 month using the app
Joy Loyalty (by Avada) replied September 5, 2024

Thank you for your kind words and for taking the time to leave a review!

We’re thrilled to hear that you found the app easy to use and that Tiana provided excellent support. I’ll be sure to pass on your compliments to her.

If you have any more questions or need further assistance, feel free to reach out. We’re here to help!

August 30, 2024

great support, very helpful, tiana was great

HomeBless Apparel
United States
3 months using the app
Joy Loyalty (by Avada) replied September 4, 2024

Thank you for the fantastic feedback! We're glad to hear that Tiana provided great support and was helpful. If you need anything else, we're always here to assist! 😊

September 10, 2024

Thank You "Hana" For Your Valuable Support. It Was Really Easy To Set Up Things. Thanks A Lot.

RAREE AND ROYAL
India
About 5 hours using the app
Joy Loyalty (by Avada) replied September 12, 2024

Thank you for your wonderful feedback!

We’re thrilled to hear that Hana made the setup process easy for you. If you have any more questions or need further assistance, feel free to reach out. We’re always here to help!

September 21, 2024

Tiana was very very helpful and fast. Thank you

FormTech
New Zealand
About 23 hours using the app
Joy Loyalty (by Avada) replied September 25, 2024

Thank you for the kind words! We're so happy to hear that Tiana was helpful and quick to assist. If you ever need anything else, feel free to reach out. We appreciate your support!

August 17, 2024

The customer service provided is excellent, as it is fast and experienced.

XSESWARY
United Arab Emirates
2 months using the app
August 27, 2024

Absolutely great app. everything i need and a lovely support from audrey and raymond! would even give 6 stars!!

The Cocktail
Switzerland
2 days using the app
Joy Loyalty (by Avada) replied September 5, 2024

Thank you so much for the fantastic review! We’re delighted to hear that you’re enjoying the app and that Audrey and Raymond provided you with such great support.

Your feedback truly motivates us to continue delivering the best possible service. If you ever need any further assistance or have more suggestions, please don’t hesitate to reach out.

Thanks again for your support!