Joy Rewards & Loyalty Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,877)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants report increased customer retention and satisfaction with this loyalty program, noting its user-friendly interface and effective features like point tracking and rewards management. The app integrates well with Point of Sale systems, beneficial for both online and physical stores. Support is highlighted for its responsiveness and helpfulness. Recommended for its comprehensive features, customization options, and affordability, especially for small businesses and startups.
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The app has a lot of customization options, and their support has been very responsive. I recently spoke with Tiana, and got a couple bugs resolved, clarified some features of the VIP program, and requested an approval option for the referral program to prevent people from referring themselves and gaming the system.
Thank you for your kind words and feedback! We're thrilled to hear that you’ve found the customization options beneficial and that our support team, including Tiana, has been responsive and helpful.
We appreciate your suggestions regarding the VIP program features and the approval option for the referral program. We will pass your feedback along to our development team to explore potential enhancements to address these concerns.
If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to support you and ensure you have a great experience with our app.
Great app for loyalty points. A lot of features and the free version offers more than enough possibilities to see if it fits your store.
Their customer support is fast and always happy to help.
Today I received some help from Hana with upgrading our limit on transactions.
Within 5 minutes it was solved and Hana even took the time to check up on our settings to see if its all set up properly. Thanks Hana!
This app support teams is so kind Thank you so much
Thank you so much for your kind feedback! We're delighted to hear that our support team has made a positive impression. It’s always our goal to provide helpful and friendly assistance.
If you ever need further support, don’t hesitate to reach out—we’re here for you!
The app seems very complete and with a monthly plan at a fair price. The support with Emily is super!
La stiamo utilizzando da pochi giorni ma per ora sembra avere tutto ciò che ci serve, soprattutto vorrei ringraziare Audrey che ci ha aiutato in tempi record a risolvere una piccola problematica :)
Grazie mille per la tua recensione! Siamo felici di sapere che l'app soddisfa le vostre esigenze e che Audrey è stata in grado di aiutarvi rapidamente a risolvere il problema.
Se hai bisogno di ulteriore assistenza, non esitare a contattarci. Siamo sempre qui per aiutarti!
Super vraiment parfait merci à Audrey !! :)
very good , thank you Tiana for help!!
Thank you for your kind review! We're glad to hear that Tiana was able to assist you, and we're delighted you had a positive experience.
If you need any further help, don't hesitate to reach out. We're here for you!
Very good app, beautiful visuals, easy to set up, looking forward to testing it when my store opens. Thanks to Kevin for his availability.
very good experience. Especially there customer support person Judy helped a lot !
I was going nuts trying to figure out how to get this onto my website. I decided to do the Chat thing, and I'm SO glad I did. Kevin was the BEST. He did what I asked him to do, and then when I realized that's not what I wanted and described what I wanted, he knew exactly what it was that I wanted, and fixed it for me within a minute!! I applaud him for his patience! KEVIN is my lifesaver!!!