Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this loyalty program app for boosting customer engagement and sales through its user-friendly interface and seamless Shopify integration. They appreciate the extensive customization options, robust analytics, and responsive support team that aids in setup and troubleshooting. Its efficient POS integration and operational performance in live environments are also highlighted, making it effective in enhancing customer satisfaction and business outcomes.
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Merci Hana pour votre aide.
Merci beaucoup pour votre retour ! Nous sommes ravis d'apprendre que Hana vous a aidé. Si vous avez d'autres questions ou avez besoin d'assistance supplémentaire, n'hésitez pas à nous contacter. Bonne journée !
Love the app! It's easy to set up and use. The customer service team is fast, responsive, and reliable. Thank you CS Lydia, for her incredible help in resolving the issues on my website. Highly recommend it for anyone looking for a smooth experience!
Thank you so much for your kind words! 🌟 We're thrilled to hear that you found the app easy to set up and use. It's wonderful to know that our customer service team, especially Lydia, was able to assist you and resolve the issues on your website. We truly appreciate your recommendation and look forward to supporting you further! 😊
Fairly easy to use, good customer service. Hana was very helpful! It's a great way to start a loyalty program.
I spoke to lydia i was struggling to implement some features on the app. She was very patient and helped me with implementing what i required. I am very happy.
Thank you for sharing your experience! We're delighted to hear that Lydia was able to assist you with implementing the features you needed. It's great to know that her patience and support made a positive impact, and we're glad you're happy with the outcome.
If you need any further help or have more questions, don't hesitate to reach out. We're always here to assist!
Kevin's service is great, solved my problem, this plugin is very easy to use
Thank you for your feedback! We're delighted to hear that Kevin provided great service and was able to solve your problem. It's also fantastic that you find the plugin easy to use!
If you have any other questions or need assistance, don't hesitate to reach out. We're here to help!
Best regards,
Fantastic customer service. Excited to be trying out this app!
Great service from Hana that helped to resolve my issues so promptly! I'm glad to have chosen Joy as our rewards program!
Thank you so much for your kind words! We’re delighted to hear that Hana was able to resolve your issues quickly. We're equally glad that you chose Joy as your rewards program, and we're here to ensure you have a great experience. If you ever need further assistance, feel free to reach out!
Having previously used another loyalty program a year or so ago - until it priced itself out of our reach - I knew exactly what we wanted, and when it came down to features for the cost, 'Joy' was a clear winner for us.
There are plenty of options to tailor a rewards program to your liking and to get the design just right for your site. There's an easy-to-follow step-by-step process and plenty of documentation to help you set it up. But, if you prefer to have it done for you, support will happily do that. I preferred to try to do it alone, but there was just one element I couldn't get to work on, and finally I had to contact support. Kevin was brilliant, he completely understood what I was trying to do and came up with a fix in next to no time.
In conclusion, I couldn't be happier with this app and the support I received.
Thank you so much for your thoughtful review! We're thrilled to hear that Joy has been the right fit for your loyalty program needs, especially after your experience with other apps. It’s great to know you found the customization options and setup process user-friendly. We're also glad Kevin could assist you with the final piece, ensuring everything worked perfectly for your store.
If you ever need any further assistance or have more ideas to enhance your loyalty program, don't hesitate to reach out. We're always here to help!
Very nice, high cost performance, good service
Thank you so much for your kind words! We're thrilled to hear that you found our product to be of great value and that you had a positive experience with our service. Your feedback means a lot to us, and we look forward to serving you again in the future!
Fantastic apps, in just a few minutes from installation and already live online, customer support always available and sweet with customers, the operator Tracy is a guarantee, she was able to listen and fulfill my requests in a few minutes
A thousand thanks
Armando
Thank you so much, Armando, for your wonderful feedback! We're thrilled to hear that you're enjoying our apps and that they were up and running in just a few minutes. It’s fantastic to know that Tracy provided you with excellent support and was able to address your requests quickly.
If you need further assistance or have any questions, feel free to reach out anytime. We truly appreciate your kind words!