Reviews (1,768)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program for its effectiveness in boosting customer engagement and retention, noting its cost-efficiency and robust features, even in the free tier. The app is user-friendly, offering extensive customization options and seamless integration with Shopify's POS. It is praised for reliable performance and responsive customer support, with staff members like Tiana, Hana, and Audrey receiving special mentions for exceptional service. Merchants report significant enhancements in customer loyalty and business operations, making it a favored choice among Shopify store owners.

December 29, 2023

Amazing customer support from Audrey.

Two minutes after talking, problem was solved.

Looking forward to moving forward with the App.

A Melt In Time Ltd
United Kingdom
6 months using the app
March 31, 2024

The customer service is very soon and useful, and the free plan is very enough for the small business

77PAWS
Australia
18 days using the app
January 5, 2024

Sweet customer service, thank you Liz. Glad I found this app. I installed multiple and this one has exactly what I was looking for! I'm happy : )

The Hair Studio
Netherlands
2 months using the app
November 9, 2023

I run 13 separate shopify stores and needed help setting up a complex loyalty scheme, Esther has been amazing!! The best online support I've received in a long time. We're now going to expand our loyalty program and use other apps they provide. Great service, thank you Esther!!

Baby City
New Zealand
About 1 month using the app
March 25, 2024

Audrey was very helpful and very kind. From Is this a robot to a sincere human was nice. So far the app is amazing and cant wait to see what it brings in store.

Boppin
United States
18 days using the app
January 25, 2024

Hana was terrific in helping us set up our loyalty program for our customers. Looking to see how this addition helps our stores conversion and customer loyalty retention

LifeStyle Emporium
United States
7 months using the app
January 10, 2024

Really good and easy to use app - The customer service is excellent. I had couple tricky modifications and questions how to reach the ideal outcome for our website. Together with customer service and developers, we managed to find solutions to all of my questions. The explanations and walkthoughs were really easy to understand. I recommend the app highly!

Merkattu.fi
Finland
2 months using the app
April 2, 2024

Hana was absolutely amazing. Responsive and on top of it quickly. She helped with all the questions she could answer and quickly referred any dev issues to the dev team for expedition. Great app with a very responsive team.

Whisked by Jenna
United States
About 2 months using the app
March 15, 2024

We are newbies trying to set up a Loyalty program for our Shopify store. Liz was able to help me understand how customers redeem point on line and through the POS system. Her videos were great! Thanks Liz

Soccer Locker
Canada
8 days using the app
March 15, 2024

Tiana and Anivia helped us quickly and solved the problem!! Thank you so much!!

Happinesz Natural Skin Care
Netherlands
Over 2 years using the app