Joy Rewards & Loyalty Program

Joy Rewards & Loyalty Program

Reviews (1,928)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and engagement through a loyalty points and rewards system. They appreciate its customization options, user-friendly interface, and detailed analytics. The support team is noted for their responsiveness and efficiency. Additionally, its affordability and value, even in the free tier, make it a popular choice for enhancing customer engagement without significant investment.

June 28, 2024

Tiana resolved my issue within minutes. Very great customer service received from her. Thank you!

Hand Held Legend
United States
9 months using the app
December 6, 2024

Excelente servicio, excelente soporte técnico

Vitatex
Chile
22 days using the app
August 26, 2024

quick response and keen to help.

Shary Australia
Australia
3 months using the app
Joy Loyalty (by Avada) replied September 5, 2024

Thank you for your kind words! We're glad to hear that our team was quick to respond and helpful.

If you need any further assistance or have any questions, feel free to reach out. We’re always here to help!

July 24, 2024

Doris really helpful in solving error issue while updating the referral program setting. Thank you for your help.

HalalGlam
Canada
About 1 month using the app
June 14, 2024

The app has a lot of customization options, and their support has been very responsive. I recently spoke with Tiana, and got a couple bugs resolved, clarified some features of the VIP program, and requested an approval option for the referral program to prevent people from referring themselves and gaming the system.

Whitlyn Aquatics
United States
About 1 year using the app
Joy Loyalty (by Avada) replied September 5, 2024

Thank you for your kind words and feedback! We're thrilled to hear that you’ve found the customization options beneficial and that our support team, including Tiana, has been responsive and helpful.

We appreciate your suggestions regarding the VIP program features and the approval option for the referral program. We will pass your feedback along to our development team to explore potential enhancements to address these concerns.

If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to support you and ensure you have a great experience with our app.

August 8, 2024

Customer Service is top notch! Excellent experience with them, highly recommend!

EvelynGoldJewels
United Kingdom
8 days using the app
July 22, 2024

They team at Joy Rewards is such amazing people to work with. Every time I reach out to them for any query, they always came back with a resolution. A special shoutout to Hana and Nikita for great setup help. Will definitely recommend them. As their products are great too.

ECCENTRIQ
India
3 days using the app
November 21, 2024

Great customer service.

stili
United States
31 minutes using the app
September 30, 2024

La stiamo utilizzando da pochi giorni ma per ora sembra avere tutto ciò che ci serve, soprattutto vorrei ringraziare Audrey che ci ha aiutato in tempi record a risolvere una piccola problematica :)

capezzolocollection
Italy
3 days using the app
Joy Loyalty (by Avada) replied October 1, 2024

Grazie mille per la tua recensione! Siamo felici di sapere che l'app soddisfa le vostre esigenze e che Audrey è stata in grado di aiutarvi rapidamente a risolvere il problema.

Se hai bisogno di ulteriore assistenza, non esitare a contattarci. Siamo sempre qui per aiutarti!

Edited August 13, 2024

This app has been great in so many ways and I like the way the support team has been helping me resolve the issues I found. I'll keep this app in my store definitely.

Elfin Fountain
Hong Kong SAR
About 2 months using the app