Reviews (1,489)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program for boosting customer engagement and sales recovery. They appreciate its easy setup, user-friendly interface, and customizable rewards and referral features. It integrates well with Shopify and provides detailed analytics. The reliability and responsive, helpful customer support are also key highlights, making it a valuable tool for enhancing customer loyalty.

October 18, 2024

App is great and has most of the feature but its pricy. Btw thanks hana for customer support

Warsan
India
8 months using the app
Joy Loyalty (by Avada) replied October 23, 2024

Thank you so much for your feedback! We’re glad to hear you find the app’s features useful, and we truly appreciate your shout-out to Hana for her support. We understand that ...

April 29, 2025

support client ultra réactif, merci Hana pour son aide.

HIBEN FRAGRANCES
France
About 1 hour using the app
October 29, 2024

Still figuring out some features, but Tracy was really helpful and kind when I reached out for support

DiJore
United States
11 months using the app
September 5, 2024

Fantastic apps, in just a few minutes from installation and already live online, customer support always available and sweet with customers, the operator Tracy is a guarantee, she was able to listen and fulfill my requests in a few minutes

A thousand thanks

Armando

bigeshop
Italy
About 1 month using the app
Joy Loyalty (by Avada) replied September 8, 2024

Thank you so much, Armando, for your wonderful feedback! We're thrilled to hear that you're enjoying our apps and that they were up and running in just a few minutes. It’s ...

Edited August 13, 2024

This app has been great in so many ways and I like the way the support team has been helping me resolve the issues I found. I'll keep this app in my store definitely.

Elfin Fountain
Hong Kong SAR
About 2 months using the app
November 30, 2024

Fast and great customer service! Jasmine helps me to solve the issue right away

Sk1ntro
Canada
16 days using the app
October 10, 2024

Audrey and Maison has assisted me on everything I have questions on regardless if it was free plan or pro plan. Very responsive, very helpful, very worthy to invest for e-commerce :D

TasteBudds.
Malaysia
6 months using the app
Joy Loyalty (by Avada) replied October 17, 2024

Thank you so much for your wonderful review! We're thrilled to hear that Audrey and Maison provided you with exceptional support, whether you were on the free plan or the pro ...

March 28, 2025

很棒的會員積點外掛~~
遇到問題客服也很迅速地回覆
感謝Hana的協助~~
很推薦!!~

MunichStars
Germany
3 days using the app
January 4, 2025

Audrey helped me out with getting our rewards program set up very promptly

Leoniq
United Kingdom
About 23 hours using the app
October 10, 2024

Great Value for a very reasonable price. Support is competent and always available. Thanks!

Schuhbidu24
Germany
9 months using the app
Joy Loyalty (by Avada) replied October 17, 2024

Thank you for your kind words! We're thrilled to hear that you find our service to be great value and that our support team has been helpful and accessible. Your satisfaction ...