Reviews (1,478)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program for boosting customer engagement and sales through its effective points-based rewards and referral systems. They appreciate the easy setup, user-friendly interface, and customizable features that integrate seamlessly with Shopify. The analytics tools are valuable for tracking performance. Support is frequently praised for its responsiveness and helpfulness in resolving issues and making custom adjustments.

January 7, 2025

Thank you Audrey & Doris for your fast support! You are amazing!

Albagame
Albania
4 months using the app
October 18, 2024

App is great and has most of the feature but its pricy. Btw thanks hana for customer support

Warsan
India
8 months using the app
Joy Loyalty (by Avada) replied October 23, 2024

Thank you so much for your feedback! We’re glad to hear you find the app’s features useful, and we truly appreciate your shout-out to Hana for her support. We understand that ...

March 4, 2025

Hij laadt niet zoals het hoort. Er zijn dagen dat hij niet wilt opladen!

Mamma Latte
Belgium
11 months using the app
Joy Loyalty (by Avada) replied March 6, 2025

Hallo Mamma Latte Store-eigenaar,

Ik wilde even checken of alles nu goed werkt met de extensie sinds we die hebben geüpdatet volgens de nieuwste Shopify-vereisten.

Je had ...

Edited August 8, 2024

Customer support is good & Not too much for the better plans and a free to use option and easy to learn how to use. as i do with my website. A woman name lydia helped me and was kind.

Quickbuybargains
United States
28 days using the app
September 7, 2024

A big thank you to Jasmine and William from the Joy Loyalty Program!

Right from the start, I was impressed by their professionalism. They were attentive, patiently understood my requests, and, most importantly, helped me accomplish everything I needed.

FluffePet
United Kingdom
About 2 months using the app
Joy Loyalty (by Avada) replied September 8, 2024

Thank you so much for your kind words! We're thrilled to hear that Jasmine and William provided the professionalism and support you needed. It's always our goal to ensure ...

October 10, 2024

Audrey and Maison has assisted me on everything I have questions on regardless if it was free plan or pro plan. Very responsive, very helpful, very worthy to invest for e-commerce :D

TasteBudds.
Malaysia
6 months using the app
Joy Loyalty (by Avada) replied October 17, 2024

Thank you so much for your wonderful review! We're thrilled to hear that Audrey and Maison provided you with exceptional support, whether you were on the free plan or the pro ...

October 16, 2024

Support team and Dev Team are very helpful!
Especially Sonny, Jade, Audrey many other members from support team. Thank you!
One of the the easiest add-on apps that we have used.

HomeStonePeace
Hong Kong SAR
19 days using the app
Joy Loyalty (by Avada) replied October 17, 2024

Thank you for your kind words! We're thrilled to hear that our support and development teams, especially Sonny, Jade, and Audrey, were able to assist you effectively. It's ...

January 13, 2025

loved the knowledge of the executive and patience

Team Naach
India
10 months using the app
January 9, 2025

Great app, helpful team, I recommend it.

rekaschoice
Hungary
Over 1 year using the app
October 10, 2024

Great Value for a very reasonable price. Support is competent and always available. Thanks!

Schuhbidu24
Germany
9 months using the app
Joy Loyalty (by Avada) replied October 17, 2024

Thank you for your kind words! We're thrilled to hear that you find our service to be great value and that our support team has been helpful and accessible. Your satisfaction ...