Reviews (1,971)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program app for boosting customer engagement and sales through its user-friendly interface and seamless Shopify integration. They appreciate the extensive customization options, robust analytics, and responsive support team that aids in setup and troubleshooting. Its efficient POS integration and operational performance in live environments are also highlighted, making it effective in enhancing customer satisfaction and business outcomes.

January 23, 2025

Hana

Ipahad
India
8 days using the app
Edited August 27, 2024

So happy I got the support I needed, thank you alot Liz for the best support. really easy app to setup and to get them extra sales. Keep it up :)

Cocodrip - Tårta & Baktillbehör
Sweden
5 days using the app
Joy Loyalty (by Avada) replied August 23, 2024

Thank you so much for your kind words! 😊 We're thrilled to hear that you had a great experience with our support and found the app easy to set up. Helping you achieve those extra sales is what we're here for! If you ever need further assistance, don't hesitate to reach out. Keep up the amazing work, and thanks for choosing us! 💪

August 15, 2024

amazing customer and great app. Been using it for a while, very pleased

WbAC Ceiling Lights and Home Decor
United Kingdom
6 months using the app
November 9, 2024

Hana was great, polite and helped me with setting up the account

New Products 4 Me
United Kingdom
23 minutes using the app
November 18, 2024

Super vraiment parfait merci à Audrey !! :)

Kaunein
France
About 17 hours using the app
January 15, 2025

Super, vraiment complet ! Il mérite largement son prix, c'est l'un des plus avantageux. De plus, Hana est toujours à mon écoute en cas de besoin, elle m'a vraiment beaucoup aidé !

Bang Box
France
About 3 hours using the app
August 31, 2024

The support team responds quickly to any issues, which is very reassuring. I highly recommend this app. Thanks, Mia san!

SCANPAN Japan Official Store
Japan
22 days using the app
Joy Loyalty (by Avada) replied September 4, 2024

Thank you so much for your kind words! We're thrilled to hear that Mia and the support team were able to assist you promptly. Your recommendation means a lot to us, and we're here whenever you need further support! 😊

August 31, 2024

Thanks to Audrey for all her help. Made it all very easy to navigate.

Training House Shop
Australia
16 days using the app
Joy Loyalty (by Avada) replied September 4, 2024

Thank you for your feedback! We're glad to hear that Audrey was able to make everything easy to navigate for you. If you need any more assistance, don't hesitate to reach out. We're always here to help! 😊

March 21, 2024

I found the program to be extremely useful, especially due to the exceptional customer service provided by Hana. Her patience was remarkable, as she not only guided me through each step with utmost clarity but also took the time to teach me carefully. Her dedication and assistance were truly invaluable in ensuring my understanding and success with the program.

MichuPet
United States
Over 1 year using the app
September 4, 2024

great app and the asistent tiana was great and helped me in everything i needed

RiftGlow
Israel
About 1 month using the app
Joy Loyalty (by Avada) replied September 8, 2024

Thank you for your kind words! We're thrilled to hear that you're enjoying the app and that Tiana was able to assist you with everything you needed. If you have any more questions or need further help, don't hesitate to reach out. We're here to support you!