Joy Rewards & Loyalty Program

Joy Rewards & Loyalty Program

Reviews (1,928)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and engagement through a loyalty points and rewards system. They appreciate its customization options, user-friendly interface, and detailed analytics. The support team is noted for their responsiveness and efficiency. Additionally, its affordability and value, even in the free tier, make it a popular choice for enhancing customer engagement without significant investment.

September 27, 2024

This app support teams is so kind Thank you so much

Rayglint HealthCare OnlineStore
Japan
About 1 hour using the app
Joy Loyalty (by Avada) replied October 1, 2024

Thank you so much for your kind feedback! We're delighted to hear that our support team has made a positive impression. It’s always our goal to provide helpful and friendly assistance.

If you ever need further support, don’t hesitate to reach out—we’re here for you!

July 31, 2024

Kevin was amazing and very patient to solve my needs!

Houston Habitat ReStore
United States
6 months using the app
September 29, 2024

very good , thank you Tiana for help!!

Piercepective
Portugal
About 1 hour using the app
Joy Loyalty (by Avada) replied October 1, 2024

Thank you for your kind review! We're glad to hear that Tiana was able to assist you, and we're delighted you had a positive experience.

If you need any further help, don't hesitate to reach out. We're here for you!

July 29, 2024

I am extremely impressed with the support staff at Joy Loyalty (Avada.) Audrey and Anivia were both exceptional in addressing my concerns and swiftly resolving my issues. Their professionalism, efficiency, and friendly demeanor made the entire experience seamless and stress-free. I couldn't have asked for better assistance. Highly recommend their support team!

Tastefully Olive
United States
13 days using the app
December 30, 2024

Abby me ayudo mucho a configurar esta aplicación. Rápido y sencillo, te responden al momento cualquier duda.

EFNE
Spain
About 7 hours using the app
July 24, 2024

Tiana helped me a lot and were very kind. The app also successfully increased orders.

cheerspopsmyshop
Malaysia
About 1 month using the app
June 9, 2024

had some issues with my iphone users not being able to close the pop up, i messaged Hana, she had it fixed in less then 2 minutes, these guys are GREAT highly reccomend

Felix Feles
United States
5 months using the app
July 30, 2024

Great app, support team amazing, especially Tiana. Thank you guys

Pusy beauty
United Arab Emirates
18 days using the app
June 6, 2024

First time using a point system and had a lot of questions about the programs, tiers and how the discounts can be combined and used. Thankfully Tiana was very helpful and patient and managed to explain and give all the needed information and details!

Yumiko Europe
Germany
4 months using the app
June 9, 2024

I was going nuts trying to figure out how to get this onto my website. I decided to do the Chat thing, and I'm SO glad I did. Kevin was the BEST. He did what I asked him to do, and then when I realized that's not what I wanted and described what I wanted, he knew exactly what it was that I wanted, and fixed it for me within a minute!! I applaud him for his patience! KEVIN is my lifesaver!!!

Tag UR It! Inc.
United States
4 months using the app