Joy Rewards & Loyalty Program

Joy Rewards & Loyalty Program

Reviews (1,879)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

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Merchants report increased customer retention and satisfaction with this loyalty program, noting its user-friendly interface and effective features like point tracking and rewards management. The app integrates well with Point of Sale systems, beneficial for both online and physical stores. Support is highlighted for its responsiveness and helpfulness. Recommended for its comprehensive features, customization options, and affordability, especially for small businesses and startups.

February 14, 2024

Avada has the best products for Ecommerce. I have found almost everything I need to not only give my customers a smooth shopping experience, but allow me to have a smooth back-end experience. The Joy Rewards Program has a lot of features and allows for integration with other products, even if you're not an "all in for Avada" customer like me. The only thing I would recommend different, is possibly a mid-range plan between free and pro for new stores, such as myself. And they have the BEST CUSTOMER SERVICE! I was having issues with integration. Let the CSR know and he fixed it immediately!

God's Girl Gifts And Apparel
United States
About 1 month using the app
March 12, 2024

Easy to setup, works great and integrates perfectly with our store. Thanks to Audrey and Maison from JOY for helping solve a small issue that we could not!

Zeosmobile.com
United States
Almost 2 years using the app
March 15, 2024

We are newbies trying to set up a Loyalty program for our Shopify store. Liz was able to help me understand how customers redeem point on line and through the POS system. Her videos were great! Thanks Liz

Soccer Locker
Canada
8 months using the app
June 30, 2024

They are very Helpful... got help from Hana... the functionality isn't 100% but good enough for what we need. Cheaper than other loyalty apps

HairReve
Philippines
2 months using the app
March 5, 2024

So far, loving the app! There are lots of options to consider when setting up a program like this and I appreciate the guidance and help I've received from the chat feature. Most recently, Hana, has helped me and was able to answer each question promptly. Hana provided screenshots to help me navigate to the right screens for setting up the options I wanted.

My Computer is My Canvas | Bloom to Balm
United States
6 months using the app
February 7, 2024

I have been using this app for a while now and I must say, it exceeded my expectations in every way. From its seamless functionality to the exceptional customer service, my experience with Joy has been nothing short of outstanding.

The app works flawlessly, allowing me to effortlessly set up and manage a rewards and loyalty program for my Shopify store. The interface is intuitive and user-friendly, making the entire process smooth and enjoyable. I was able to customize the program to suit my brand and engage my customers effectively, thanks to the app's versatile features.

What truly sets Joy apart, however, is their exceptional customer service. Esther, in particular, went above and beyond to assist me with any queries I had. Her prompt and helpful responses made the entire experience even more delightful.

Agrizon.com
United States
3 months using the app
August 7, 2024

I just installed the app and encountered a few problems, but the Liz, the supporter responded very enthusiastically

Pigment Squad
Australia
6 days using the app
July 1, 2024

Mia was extremely patient and walked us through the process of customizing the app to match our Brand and store theme.

Vafels
United States
18 days using the app
July 4, 2024

amazing help from the team.
Great app

My Store
Austria
4 months using the app
April 23, 2024

This team always surprised me. every time you need their help, they always show up and help you more than you expected! I came across Tiana, it was one of my best experiences ever. keep doing a great job.

Gold Life Fitness
United States
About 2 months using the app