Reviews (1,809)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program for boosting customer retention and satisfaction, especially beneficial for small businesses due to its affordability and user-friendliness. It offers extensive customization options, POS integration, and an intuitive interface. The customer support is frequently praised for its quick and effective problem-solving capabilities, significantly enhancing the user experience.

July 17, 2023

It is fun and easy to use! Even though I'm on the free plan it still allows you to have a lot of features for all your needs for a loyalty program.

Sugacane Cosmetics
United States
Almost 2 years using the app
December 13, 2022

My experience working with Joy's support team was great. Esther was pleasant and quickly resolved my app integration question.

INSPO
United States
Almost 2 years using the app
May 31, 2023

This was my first time using this app. And Sunny was very helpful. Makes me want to stick around. Because i know they'll respond in a timely fashion! Thanks for all the help. Some issues but overall very good.

soulllfooish
United States
About 1 year using the app
November 13, 2023

So far so good. Some minor layout issues but Hanna is more than helpful

Holistic Hydroponics
Australia
About 1 year using the app
Edited March 25, 2023

Emily w/ tech support was really helpful today deciphering an error message for me. Prompt, courteous and effective help!

Rabbit Row Yarns & Haberdashery
United States
About 1 year using the app
June 13, 2023

Just setting it up but the features seem to be great and the support is quick and helpful! Hana took care of my simple needs within minutes :)

Butcher Boy Meat Market
United States
12 months using the app
March 27, 2023

Very helpful and responsive Customer Service from Hana! Easy to enable and customize the app features.

BeautySoClean
Canada
9 months using the app
August 31, 2023

Jasmine helped with the installation of app she was prompt and well versed with the app helped in all possible ways

Omaayaa Store
India
8 months using the app
May 27, 2022

I like this app and has good features to boost our sales. All setups are very easy, and the customer service I got from their Agent 'Jasmine' offered me a fantastic service when setting up. Overall Great Deal

biggsiebuy
Sri Lanka
6 months using the app
September 5, 2023

Fantastic customer service. I would give 5 stars, but there are a few little functional things I would love to have that are not quite there yet.

USM公式オンラインショップ
Japan
5 months using the app