Reviews (1,973)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this loyalty program app for boosting customer engagement and sales through its user-friendly interface and seamless Shopify integration. They appreciate the extensive customization options, robust analytics, and responsive support team that aids in setup and troubleshooting. Its efficient POS integration and operational performance in live environments are also highlighted, making it effective in enhancing customer satisfaction and business outcomes.
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I have found this application to be highly effective for my clients, and it is user-friendly. Whenever I have inquiries, the support team is extremely helpful and responds promptly.
Love this app! and Customer service is very fast and effective. Thank you so much Hana for helping me. She is very knowledgable and kind.
Parkash fixed something for me today! He was great to work with. Thank you again!
I recently reached out to the support team for assistance, and Sonny was incredibly helpful! He provided clear and prompt guidance, ensuring my issue was resolved efficiently. The app itself is user-friendly and packed with useful features. Thanks to Sonny and the team for their excellent service and dedication. Highly recommend this app and their support team!
We ran into an issue where our customers weren't able to access their loyalty accounts through our website. Tracy was quick to reply, professional, friendly and got our issue resolved in a timely manner.
I absolutely love this app! It’s user-friendly, packed with useful features, and works seamlessly. What impressed me the most is the exceptional customer support. The team is always ready to assist, and I want to give a special shoutout to Hana, who went above and beyond to help me with my queries. Her expertise and patience made the whole experience even better. Highly recommend this app to anyone looking for a reliable and well-supported solution!"
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Fantastic customer experience with Audrey championing a dev update to link Form completion with automatic Loyalty App sign-up. A great outcome that dramatically improved my store's CX/UX. Thanks again Audrey!
They respond quickly and provide clear answers to questions about points and rewards. Overall, it’s easy to get the help you need, and the team is friendly and efficient.
Awesome app and has plenty of functionality on the free plan for new businesses getting started. Amazing, quick support from Audrey when I got stuck configuring a widget too.
I recently used the Joy app while building a demo store for a potential client, and I must say, their support team went above and beyond to help me achieve the perfect configuration. A special shout-out to Sonny, who was incredibly attentive and efficient throughout the process.
I wanted to make some customizations, like replacing the floating widget button with a header icon, and they handled it brilliantly. Despite a few challenges, Sonny and the team were patient, provided timely updates, and delivered an amazing solution. They even customized the icon’s behavior and placement to meet my needs.
Although some limitations exist (like the animation opening position), their willingness to adapt and find workarounds was impressive. This level of dedication ensures I'll choose their app for the live production site if the client approves the demo.
Highly recommend this app for its functionality and unparalleled customer support! If you're lucky, you might get Sonny to assist you!