Joy Rewards & Loyalty Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,919)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer retention and engagement through a loyalty points and rewards system. They appreciate its customization options, user-friendly interface, and detailed analytics. The support team is noted for their responsiveness and efficiency. Additionally, its affordability and value, even in the free tier, make it a popular choice for enhancing customer engagement without significant investment.
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This is by far the best rewards app have seen here. Tried a whole bunch of the rest and they seemed to offer minimal cutomizations and settings, as for Joy Rewards, you are offered a whole lot of settings to toggle and switch depending on your liking. Not forgetting the support, its top notch. Wanted some custom integration and when I reached out to the team, Damian for the support and Raymond for the technical issues helped a lot in figuring out the problem and getting a solution. Am so grateful, thanks Joy Loyalty team.
By far the most reliable and user-friendly rewards program on Shopify. Every time I've reached out for support they responded quickly and solved my issue. Jasmine quickly added a feature I was missing and was very helpful. Can't beat this app for the price.
I absolutely love this app! It’s user-friendly, packed with useful features, and works seamlessly. What impressed me the most is the exceptional customer support. The team is always ready to assist, and I want to give a special shoutout to Hana, who went above and beyond to help me with my queries. Her expertise and patience made the whole experience even better. Highly recommend this app to anyone looking for a reliable and well-supported solution!"
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love it, easier to use and better for me to start with than the other app I was using at first which left me a bit overwhelmed. Their customer service is amazing! I was talking to Damian whenever I had a question and he answered immediately and helped me out with everything. Recommend to everyone! :)
Functions as advertised, easy to use UX, VERY quick and helpful customer support chat that goes straight to a real support team member.
I have yet to utilize this app to it's full capabilities but the support upon setup was completely handled for me by Hana. She did a great job walking me through the process and performing most of the setup tasks herself.
This app has a lot of clever features that I am excited to add to our new site.
Thank you for your kind words! We're glad to hear that Hana provided excellent support during your setup process. It's great that you're excited about the app's features, and we can't wait to see how you utilize them on your new site. If you have any questions or need assistance as you explore the app further, don't hesitate to reach out. Happy exploring!
Joy Rewards have been an ultimate life changer. I really love the features available, and it doesn't cost much. Also, Hana, as the customer service representative, has been very helpful in setting up and answering my queries.
I had the pleasure of working with Audrey from the Joy Loyalty Program support team today, and I couldn't be more impressed! She was incredibly helpful and prompt, even going the extra mile to log into our system to ensure all settings were configured correctly. Audrey's politeness and efficiency made the entire process smooth and stress-free. Thank you for such outstanding support!
We recently started using the Joy loyalty app for our business, and the experience has been fantastic! The app is incredibly user-friendly, making it easy for our customers to engage with our loyalty program, track their rewards, and stay connected with us. Since implementing Joy, we've seen a noticeable increase in customer retention and overall satisfaction.
A special shoutout to Hana, who was instrumental in helping us set up the app. She was not only knowledgeable but also extremely patient and responsive throughout the entire process. Hana made sure everything was tailored to meet our needs, and her support has been invaluable.
If you’re looking for a reliable loyalty app with exceptional customer service, I highly recommend Joy!
Thank you so much for your wonderful feedback! We're thrilled to hear that Joy has made such a positive impact on your business and that your customers are enjoying the loyalty program. It's fantastic that you've seen increased retention and satisfaction – that's exactly what we strive for!
We'll make sure to pass along your kind words to Hana; she’ll be delighted to know she made a difference in setting you up for success. If there's anything more we can do to support your journey with Joy, just let us know. Thanks again for recommending us! 😊
We are launching loyalty for our store and website. I've used their chat feature a handful of times during pre-launch and their support and technical team has always been accessible and very helpful. We ended up having an onboarding call with Nolan, and Jade ended up helping polish us up to be launch ready. Great experience all around!
Thank you so much for sharing your experience! We're delighted to hear that our support and technical teams were able to assist you effectively during your pre-launch. It’s fantastic that Nolan and Jade were able to help ensure you were fully prepared for your loyalty program launch. We're excited to see your loyalty program in action and look forward to continuing to support your success!