Joy Rewards & Loyalty Program

Joy Rewards & Loyalty Program

Reviews (1,928)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and engagement through a loyalty points and rewards system. They appreciate its customization options, user-friendly interface, and detailed analytics. The support team is noted for their responsiveness and efficiency. Additionally, its affordability and value, even in the free tier, make it a popular choice for enhancing customer engagement without significant investment.

July 30, 2024

Great app, support team amazing, especially Tiana. Thank you guys

Pusy beauty
United Arab Emirates
18 days using the app
April 9, 2024

Just added this program to the store and so far it has been lovely. Had one hiccup but Hana came through and resolved it really quick. Thanks again and hopefully this turns out great as all the other reward apps have not been the best.

Tabletop Renaissance Games & Hobbies
Canada
8 months using the app
August 9, 2024

very extensive features & amazing support

Girltime Beauty
Singapore
About 2 months using the app
March 19, 2024

This app works well. The customer service and support is great. The only issue we ever have is in explaining to customers how to pull up their information but that's not the fault of the app as I find it very easy to use.

I recently updated my store theme and the app stopped working but within 15 min chat with support this got it working again. So yes, I would recommend this app.

Moccasins Canada
Canada
Over 1 year using the app
June 29, 2024

Very good app, beautiful visuals, easy to set up, looking forward to testing it when my store opens. Thanks to Kevin for his availability.

Manga Wear
France
3 months using the app
June 2, 2024

We absolutely love this app for our shop! It is one of the few apps that plays nicely with our theme and runs smoothly! Joy's customer service team is extensive and absolutely amazing!! We are extremely happy with their knowledge and efficiency! We'd like to give a shout out to Tiana, Sunny, Hana, Lydia, Liz, Pamela, Tracy, Emily, and Prakash! They have helped us tremendously and we are so grateful for their support! The app looks amazing and can totally be customized to match the look and feel of your shop! We have nothing but positive things to say about this app! It's totally worth downloading!! Thank you Joy...you have brought our business so much JOY!! :D

Digital Craft Supplies
United States
3 months using the app
March 21, 2024

I found the program to be extremely useful, especially due to the exceptional customer service provided by Hana. Her patience was remarkable, as she not only guided me through each step with utmost clarity but also took the time to teach me carefully. Her dedication and assistance were truly invaluable in ensuring my understanding and success with the program.

MichuPet
United States
Over 1 year using the app
July 22, 2024

very helpful staff members specifically hana and anvia. They helped with my issue in just a couple of minutes

American Culture Brands Pro
United States
About 1 month using the app
July 2, 2024

very good experience. Especially there customer support person Judy helped a lot !

Eyeshades.pk
Pakistan
3 months using the app
July 16, 2024

Kevin did a fantastic job helping us after installing and testing Joy. We were able to perform a quick reset with Kevin's help, so our shop can go live soon! Thank you Kevin!!!

Vuur & Rook
Netherlands
11 days using the app