Joy Rewards & Loyalty Program

Joy Rewards & Loyalty Program

Reviews (1,879)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report increased customer retention and satisfaction with this loyalty program, noting its user-friendly interface and effective features like point tracking and rewards management. The app integrates well with Point of Sale systems, beneficial for both online and physical stores. Support is highlighted for its responsiveness and helpfulness. Recommended for its comprehensive features, customization options, and affordability, especially for small businesses and startups.

April 17, 2024

I chatted with Prakash through the chat help feature.
He was able to help me find a solution to my problem quickly and efficiently.
I appreciate the helpful support!

Indigo River & Co.
United States
7 months using the app
June 3, 2024

I had issues with embeds and audrey was so quick to help me out. i loved how she solved my issue within 2-3 minutes. she is the sweetest

Curvy Jewels
India
About 1 month using the app
April 10, 2024

I received some excellent assistance from Audrey today, she was able to verify my Shopify store account and provide me with an update to my transactional allowment. This app is really great and a big thanks to Audrey for all your help!

My Urban Thread Shop
United States
5 months using the app
April 22, 2024

I had a problem using the app, so I asked for help, and Lydia handled it very kindly
Thanks to you, I was able to handle things quickly
It'll be awkward to use for the first time, but Lydia will help you with the difficult ones, so don't worry

CELORA Beauty
Japan
6 months using the app
May 16, 2024

Amazing customer service! Good price.

Lydia & Nolan were super helpful getting some custom code set up in our site to have the app more optimised.

5/5

FallenFront
New Zealand
22 days using the app
June 28, 2024

I had an issue and Tiana resolved it in a timely manner. Great customer service! I appreciate it.

I'm Sl33p!
United States
About 1 month using the app
July 3, 2024

Really easy and comfortable to use! Thanks Lydia for giving a best customer support!!

Biodent
Sri Lanka
23 days using the app
May 20, 2024

Tiana from the Customer Support team was really supportive and able to assist me with my problem. It has been a Joy using this product, looking forward to driving more customer base for our store

Brew Simply Co.
Singapore
18 days using the app
May 7, 2024

Awesome customer service from Tiana who answered my questions in no time. Great app!

Cannasutra
South Africa
Over 2 years using the app
June 11, 2024

Audrey did a great job answering my questions and was very quick to respond.

Yahara Chocolate
United States
12 months using the app