Reviews (1,972)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program app for boosting customer engagement and sales through its user-friendly interface and seamless Shopify integration. They appreciate the extensive customization options, robust analytics, and responsive support team that aids in setup and troubleshooting. Its efficient POS integration and operational performance in live environments are also highlighted, making it effective in enhancing customer satisfaction and business outcomes.

March 15, 2024

We are newbies trying to set up a Loyalty program for our Shopify store. Liz was able to help me understand how customers redeem point on line and through the POS system. Her videos were great! Thanks Liz

Soccer Locker
Canada
8 months using the app
October 6, 2024

Prakash helped me so much!!!

SNEAKERS OF WISDOM
Czechia
12 days using the app
Joy Loyalty (by Avada) replied October 7, 2024

Thank you for the wonderful feedback! We’re thrilled to hear that Prakash was able to help you so much. If you ever need further assistance, feel free to reach out—we’re always here to support you!

September 7, 2024

It's great, provides many options, thanks to Hana for helping me setup easily.

Tiara Official
Pakistan
3 days using the app
Joy Loyalty (by Avada) replied September 8, 2024

Thank you for the positive feedback! We're glad you're finding the app useful and that Hana was able to assist you with the setup. If you need any further help or have more questions, feel free to reach out. We're always here to support you!

November 26, 2024

Je suis très satisfaite.
Très bonne réactivité dans la minute quand je leur ai demandé de m'aider. La dame a eu la gentillesse de terminer la configuration de l'application.
Je recommande. Très jolie application.
Audrey

AZ Beautyk
France
About 8 hours using the app
June 6, 2024

First time using a point system and had a lot of questions about the programs, tiers and how the discounts can be combined and used. Thankfully Tiana was very helpful and patient and managed to explain and give all the needed information and details!

Yumiko Europe
Germany
4 months using the app
June 9, 2024

had some issues with my iphone users not being able to close the pop up, i messaged Hana, she had it fixed in less then 2 minutes, these guys are GREAT highly reccomend

Felix Feles
United States
5 months using the app
July 29, 2024

Tiana was quick and very knowledgable. I cannot thank her enough for her help in assisting me with my issue tonight.

BlackMountainPlans
United States
4 months using the app
June 9, 2024

I was going nuts trying to figure out how to get this onto my website. I decided to do the Chat thing, and I'm SO glad I did. Kevin was the BEST. He did what I asked him to do, and then when I realized that's not what I wanted and described what I wanted, he knew exactly what it was that I wanted, and fixed it for me within a minute!! I applaud him for his patience! KEVIN is my lifesaver!!!

Tag UR It! Inc.
United States
4 months using the app
June 28, 2024

Tiana resolved my issue within minutes. Very great customer service received from her. Thank you!

Hand Held Legend
United States
9 months using the app
August 21, 2024

L'application est vraiment complète pour proposer un plan de fidélité à nos clients. Aussi, le support est vraiment compétent, c'est un plus. Je pense à Lydia et Toby qui ont été vraiment rapides à chacune de mes questions. Vraiment top !

Bad Doggies
France
11 months using the app