Joy Rewards & Loyalty Program

Joy Rewards & Loyalty Program

Reviews (1,928)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and engagement through a loyalty points and rewards system. They appreciate its customization options, user-friendly interface, and detailed analytics. The support team is noted for their responsiveness and efficiency. Additionally, its affordability and value, even in the free tier, make it a popular choice for enhancing customer engagement without significant investment.

February 3, 2024

I needed a loyalty app for my store with a rewards system that is simple to use. Joy has what I am looking for at a super affordable price point. Setting up was pretty straight forward. I reached out to their customer service to get some clarity on how the referral program works and Audrey was super helpful. In fact, I've reached out a couple times prior to this, and the customer support I received was quick and responsive every time.

ShopChuusi
Taiwan
4 months using the app
July 22, 2024

This is the best loyalty and rewards program on the market. Value for money, great features, affordable and the customer service is excellent!

Keep up the great work :)

Conquest Coffee
Australia
5 days using the app
July 30, 2024

Joy represents excellent value. Joy provides a comprehensive loyalty program and it's highly evident that they have invested in making their platform great for the customer. I would like to highlight Audrey and Hankim and the rest of the team for providing great customer support especially with the setup. I highly recommend this app.

Quality Approach Fashion
United Kingdom
1 day using the app
February 14, 2024

Avada has the best products for Ecommerce. I have found almost everything I need to not only give my customers a smooth shopping experience, but allow me to have a smooth back-end experience. The Joy Rewards Program has a lot of features and allows for integration with other products, even if you're not an "all in for Avada" customer like me. The only thing I would recommend different, is possibly a mid-range plan between free and pro for new stores, such as myself. And they have the BEST CUSTOMER SERVICE! I was having issues with integration. Let the CSR know and he fixed it immediately!

God's Girl Gifts And Apparel
United States
About 1 month using the app
March 12, 2024

Easy to setup, works great and integrates perfectly with our store. Thanks to Audrey and Maison from JOY for helping solve a small issue that we could not!

Zeosmobile.com
United States
Almost 2 years using the app
March 15, 2024

We are newbies trying to set up a Loyalty program for our Shopify store. Liz was able to help me understand how customers redeem point on line and through the POS system. Her videos were great! Thanks Liz

Soccer Locker
Canada
8 months using the app
March 5, 2024

So far, loving the app! There are lots of options to consider when setting up a program like this and I appreciate the guidance and help I've received from the chat feature. Most recently, Hana, has helped me and was able to answer each question promptly. Hana provided screenshots to help me navigate to the right screens for setting up the options I wanted.

My Computer is My Canvas | Bloom to Balm
United States
6 months using the app
February 7, 2024

I have been using this app for a while now and I must say, it exceeded my expectations in every way. From its seamless functionality to the exceptional customer service, my experience with Joy has been nothing short of outstanding.

The app works flawlessly, allowing me to effortlessly set up and manage a rewards and loyalty program for my Shopify store. The interface is intuitive and user-friendly, making the entire process smooth and enjoyable. I was able to customize the program to suit my brand and engage my customers effectively, thanks to the app's versatile features.

What truly sets Joy apart, however, is their exceptional customer service. Esther, in particular, went above and beyond to assist me with any queries I had. Her prompt and helpful responses made the entire experience even more delightful.

Agrizon.com
United States
3 months using the app
August 22, 2024

The app seems very complete and with a monthly plan at a fair price. The support with Emily is super!

AlimentariCasaItalia
Romania
About 2 hours using the app
July 3, 2024

Lydia was wonderful and she helped me so quickly! I really appreciate all the help.

The Crafty Lemon Co.
United States
4 months using the app