Reviews (1,478)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this loyalty program for boosting customer engagement and sales through its effective points-based rewards and referral systems. They appreciate the easy setup, user-friendly interface, and customizable features that integrate seamlessly with Shopify. The analytics tools are valuable for tracking performance. Support is frequently praised for its responsiveness and helpfulness in resolving issues and making custom adjustments.
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Easy to set up, and AMAZING customer service. Highly recommend
Support (Liz) was fast and answered all questions, thank you for that.
Thank you for your review! We're happy to hear that you find the app helpful and that Tiana was able to assist you quickly. We appreciate your feedback regarding the German translation and will continue to improve it for a better experience.
If you have any other questions or need further assistance, feel free to reach out. We're here to help!
Hana has been super helpful with my onboarding experience. Cant wait to reward my customers!
I had the pleasure of working with Hana today regarding my inquiries with Joy App, and I couldn't be happier with the support I received. Hana was incredibly helpful, attentive, and quick to provide clear and thorough answers to all my questions. Her professionalism and friendly demeanor made the entire experience seamless and stress-free. I truly appreciate her dedication and efficiency. Thank you, Hana, for your outstanding support!
Thank you so much for your wonderful feedback! We're delighted to hear about your positive experience with Hana and the Joy App. We're proud to have her on our team, and it's great to know she provided you with the support and assistance you needed. Your kind words truly motivate us to continue delivering excellent service. We'll make sure to share your appreciation with Hana. Thanks again!
Abby took her time to help me as best as she can, App is also great!
Easy setup with very helpful and responsive team! Extra thanks to Lydia and William for quick and easy assistance.
Thank you for your wonderful review! We're glad to hear the setup was easy and that our team, especially Lydia and William, could assist you quickly. We're always here to help, so feel free to reach out if you need anything else!
Customer assistance was very helpful, they immediately solved all of our requests without hesitations. Special thanks to Hana!
Thank you for your positive feedback! We're thrilled to hear that Hana was able to assist you effectively and resolve your requests promptly.
If you need any more help or have any further questions, don’t hesitate to reach out. We’re always here to support you!
Tiana was a great help in solving my concerns and helping me navigate the admin panel for Joy. Really quick replies and clear instructions!
Meet some problems in migration from smile, thanks Hana and Raymond, the problem was dealt with very quickly.
Very happy with the app and the support from Hana has been fantastic. All my questions have been answered promptly and solved my issues quickly.