Reviews (1,772)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program for its effectiveness in boosting customer engagement and retention, noting its cost-efficiency and robust features, even in the free tier. The app is user-friendly, offering extensive customization options and seamless integration with Shopify's POS. It is praised for reliable performance and responsive customer support, with staff members like Tiana, Hana, and Audrey receiving special mentions for exceptional service. Merchants report significant enhancements in customer loyalty and business operations, making it a favored choice among Shopify store owners.

February 4, 2024

Very useful rewards program. It's the most complete so far after comparing tons of plugins here on Shopify. Support is top-notch. They resolve all my issues within a day. And special thanks to Liz for quickly helping me on any of my questions, fast!

My Buddy Gard
Australia
29 days using the app
May 22, 2024

Lydia was able to resolve some issues with the app quickly. Greatly recommend!

ect.studio
Austria
7 days using the app
December 27, 2023

It's easy to use, I get great support from the technicians. Abby helps me get a lot of work done.

Kikifriend
China
5 months using the app
August 23, 2024

Merci pour l'aide immédiate trouvée auprès de Hana via le chatter.
L'application répond pour le moment à mes besoins : programme de fidélité : récompenses + parrainage.

Gratuite (je démarre mon activité doucement) + en français ;)

Owen & Polette
France
30 minutes using the app
Joy Loyalty replied September 5, 2024

Merci beaucoup pour votre retour positif ! Nous sommes ravis d'apprendre que Hana a pu vous aider rapidement et que l'application répond à vos besoins pour le programme de fidélité et le parrainage.

N'hésitez pas à nous contacter si vous avez d'autres questions ou si vous avez besoin d'aide supplémentaire. Nous sommes là pour vous soutenir dans le développement de votre activité.

Merci encore pour votre confiance et à bientôt !

May 23, 2024

I love this app it is very helpful especially to gain more exposure the support team are all helpful and kind . I recommended getting.

PrincessMiaNailz
United States
About 1 hour using the app
Edited September 22, 2024

I got instant help from Hana in setting up the embedded pages for referral program. This App has proper support have been using it for more than 6 + months

Sprouteez Store
India
8 months using the app
November 2, 2023

Great App, quick responses and always able to sort out any problems
Abby was a very supportive customer rep

TARS Clothing Store
United Kingdom
5 months using the app
May 5, 2024

Hana was great.

Christina's Coffee
United States
Over 1 year using the app
February 21, 2024

It's fast and easy to setup and the customer service was great, thanks to Juliana who helped me throughout the process.

Anime Trove
United States
About 2 months using the app
July 6, 2024

je recommande fortement

malaukax
France
23 days using the app