Joy Rewards & Loyalty Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,928)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer retention and engagement through a loyalty points and rewards system. They appreciate its customization options, user-friendly interface, and detailed analytics. The support team is noted for their responsiveness and efficiency. Additionally, its affordability and value, even in the free tier, make it a popular choice for enhancing customer engagement without significant investment.
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The developer makes it seem like they plan to add new features, but they rarely add anything real. We have been using this for almost 2 years, and they have had the "Coming Soon" flag on a "Points Expiration" notification that whole time.
The ability of this app is minimal in the function of a rewards program and will keep your ideas just as small. For instance, even though they have a referral program, you cannot offer points for it only straight discounts.
If all you want is points when they buy, and the ability to offer discounts against those points, this handles that. Give out some points on a persons birthday too woohoo.
Today, Lydia and Toby helped me to solve a problem. Thanks for their quick action and response. and Lydia is a very nice person.
Easy API based App integration. It works.
Thank you for your concise and positive review! We're glad to hear that you found our app easy to integrate and that it’s working well for you.
If you have any questions or need further assistance, please don’t hesitate to reach out. We're here to help!
A Huge Thank You to Tiana of the Joy Loyalty Program!
Right from the beginning, their level of professionalism was outstanding. They listened carefully, understood my needs patiently, and most importantly, grasped what I aimed to achieve.
My situation was quite complicated and took some time to resolve. However, Tiana and William handled everything with utmost patience and never showed any signs of frustration. Their dedication and support were truly remarkable. I'm incredibly grateful for their exceptional service and assistance.
This team always surprised me. every time you need their help, they always show up and help you more than you expected! I came across Tiana, it was one of my best experiences ever. keep doing a great job.
I chatted with Prakash through the chat help feature.
He was able to help me find a solution to my problem quickly and efficiently.
I appreciate the helpful support!
I received some excellent assistance from Audrey today, she was able to verify my Shopify store account and provide me with an update to my transactional allowment. This app is really great and a big thanks to Audrey for all your help!
It is very good, the set up is seemless. The customer support is also easy to contact, especially Hana from the support helped us a lot with some issues we were facing. She was very friendly and considerate and solved the issue in minutes!
Many thanks Charles for your help! Very quick and kind
I had a problem using the app, so I asked for help, and Lydia handled it very kindly
Thanks to you, I was able to handle things quickly
It'll be awkward to use for the first time, but Lydia will help you with the difficult ones, so don't worry