Reviews (1,772)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this loyalty program for its effectiveness in boosting customer engagement and retention, noting its cost-efficiency and robust features, even in the free tier. The app is user-friendly, offering extensive customization options and seamless integration with Shopify's POS. It is praised for reliable performance and responsive customer support, with staff members like Tiana, Hana, and Audrey receiving special mentions for exceptional service. Merchants report significant enhancements in customer loyalty and business operations, making it a favored choice among Shopify store owners.
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So far, this app seems to have everything I was looking for in a loyalty program. I had a slight hiccup with importing customers, but Jasmine helped me figure out what I was doing wrong and in no time, I had my customers imported! She helped me resolve the issue super fast!
Very good app and excellent support from Audrey and Nikita. Thank you.
This is one of the best loyalty program I have ever seen , And the customer service (especially Liz) is top tier.
If you are looking for customer retention , Definitely you need this app.
Thank you very much for Hannah's help. It helped me solve a lot of problems. This software is very simple to set up. I highly recommend it.
Great service and very quick response. I got my issue fixed. Thank you Audrey
Hana is nice and helps me a lot
Dear Esther,
I would like to express my sincere gratitude for your assistance today and for resolving my issue without any hesitation. Your prompt and efficient help is truly appreciated.
Thank you,
Wajma
Joy is a great app, just not the one we require for our use case.
The customer service is great. I needed to downgrade and uninstall the app -- Audrey in customer service was a real star (hey Joy, give Audrey a bonus!), she guided me through the entire process.
great app. Less expensive and a good experience! Anthea is great!
I am very grateful to joy loyalty team, they have reacted to my message in seconds and helped me a lot in setting up joy app and connecting app to my website. It Is a very good app for you E-Commerce store.