Reviews (1,972)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program app for boosting customer engagement and sales through its user-friendly interface and seamless Shopify integration. They appreciate the extensive customization options, robust analytics, and responsive support team that aids in setup and troubleshooting. Its efficient POS integration and operational performance in live environments are also highlighted, making it effective in enhancing customer satisfaction and business outcomes.

March 13, 2024

I needed support to fix something, a piece of code that needed to be added, Emily was my point of contact and handled it great, thanks again for this

Chique Design
Netherlands
2 months using the app
July 26, 2024

Tiana was a great help in solving my concerns and helping me navigate the admin panel for Joy. Really quick replies and clear instructions!

DREAMRS
Philippines
4 months using the app
April 21, 2024

Really nice app that allows you to run a pleasant reward scheme. I spoke with Hana via web chat and she was extremely helpful! Would recommend.

Tech Scape Hub
United Kingdom
11 months using the app
June 29, 2024

Very good app, beautiful visuals, easy to set up, looking forward to testing it when my store opens. Thanks to Kevin for his availability.

Manga Wear
France
3 months using the app
July 23, 2024

Very happy with the app and the support from Hana has been fantastic. All my questions have been answered promptly and solved my issues quickly.

Inkspot
Australia
3 months using the app
July 21, 2024

Adds value to my store and my customer experience. Like the features.

vũv Watches
United States
About 2 years using the app
September 8, 2024

Truly complete application and effective and fast assistance service.
Thank you Tiana, Emily and Raymond!

ellee
Italy
1 day using the app
Joy Loyalty (by Avada) replied September 12, 2024

hank you so much for your fantastic 5-star review! We're thrilled to hear that you found the application helpful and that our assistance was fast and effective. It was truly a team effort, and Tiana, Emily, and Raymond are all grateful for your kind words!

We're here to support you anytime, and we look forward to continuing to help you succeed with our app.

March 29, 2024

joy's team member: hana, esther, and tony give us best support to properly established their app on my website. thank joy team! and keep it up for others.

Eindiawholesale
India
10 months using the app
March 20, 2024

I had as support Lydia. She has been absolutely amazing helping me out through all my issues. Support on this app is great and quick!

Wikari
Spain
10 months using the app
July 24, 2024

Doris really helpful in solving error issue while updating the referral program setting. Thank you for your help.

HalalGlam
Canada
About 1 month using the app