Reviews (1,972)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program app for boosting customer engagement and sales through its user-friendly interface and seamless Shopify integration. They appreciate the extensive customization options, robust analytics, and responsive support team that aids in setup and troubleshooting. Its efficient POS integration and operational performance in live environments are also highlighted, making it effective in enhancing customer satisfaction and business outcomes.

July 22, 2024

They team at Joy Rewards is such amazing people to work with. Every time I reach out to them for any query, they always came back with a resolution. A special shoutout to Hana and Nikita for great setup help. Will definitely recommend them. As their products are great too.

ECCENTRIQ
India
3 days using the app
March 28, 2024

I have had a great experience so far with this app, and Tiana in customer service has been very helpful when I have had questions!

HOME
United States
9 months using the app
May 7, 2024

Awesome customer service from Tiana who answered my questions in no time. Great app!

Cannasutra
South Africa
Over 2 years using the app
July 2, 2024

very good experience. Especially there customer support person Judy helped a lot !

Eyeshades.pk
Pakistan
3 months using the app
March 27, 2024

Emily was super helpful. When we couldn't find an immediate resolution, she got her team to help me fix the problem firsthand. Thank you Emily and Joy!

The Infinite Bath
United States
8 months using the app
April 17, 2024

Hana was super helpful in assisting me to edit some storefront icons! Great service. Thank you.

Didier Lab Latvia
Lithuania
About 1 year using the app
April 3, 2024

The Customers Service team is always very prompt to help with my queries. Thank you to Lydia who solved our problem today.

Nordic Fusion Store
Australia
10 months using the app
May 16, 2024

Amazing customer service! Good price.

Lydia & Nolan were super helpful getting some custom code set up in our site to have the app more optimised.

5/5

FallenFront
New Zealand
22 days using the app
April 18, 2024

hanna support me very well , she bring me everuthing i need to undertand this app and keep going !! congrats!!!

Priti.co
Colombia
About 2 years using the app
February 9, 2025

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My-Smell.pl
Poland
About 7 hours using the app