Reviews (1,476)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program for boosting customer engagement and sales through its effective points-based rewards and referral systems. They appreciate the easy setup, user-friendly interface, and customizable features that integrate seamlessly with Shopify. The analytics tools are valuable for tracking performance. Support is frequently praised for its responsiveness and helpfulness in resolving issues and making custom adjustments.

December 30, 2024

Super App! Hilfe kommt schnell. Sonny konnte mir bei den Themen schnell und gut weiterhelfen. Danke!

Stein-Insel
Germany
12 days using the app
February 20, 2025

good app - best support -> Hana

Schokobote.de
Germany
About 1 hour using the app
September 12, 2024

William did a great job fixing an error that was giving me trouble. Their customer support is very quick. Moving from a different reward app was easy.

7 Day Glow
United States
2 days using the app
Joy Loyalty (by Avada) replied September 18, 2024

Thank you for your positive feedback! We're glad to hear that William was able to resolve the error and that you found our customer support to be quick and efficient. It’s ...

October 31, 2024

I was impressed by their commitment to going the extra mile to assist you with setting up your profile. They have a strong commitment to customer satisfaction and success. Their application is very easy to use.

D's Kreative Kraft
Jamaica
About 23 hours using the app
June 30, 2024

They are very Helpful... got help from Hana... the functionality isn't 100% but good enough for what we need. Cheaper than other loyalty apps

HairReve
Philippines
About 1 month using the app
February 18, 2025

Really good customer support.

Vape shop zagreb
Croatia
About 1 hour using the app
December 4, 2024

Super app et super support client ! toujours là pour nous aider en cas de besoin, merci !

Naturellement Bio
France
2 months using the app
December 5, 2024

I was helped by Hana. She was very nice and give me support imediately.

FreshMate
Chile
About 1 month using the app
Edited July 21, 2024

I had some difficulty at first getting things set up and working properly, but the team at Avada contacted me and helped me get it done right. I am just starting to test the app and all it's functions now, but hope it runs smoothly from here and helps build my customer base. Thank you

Rising Moon Minerals
United States
19 days using the app
Joy Loyalty (by Avada) replied July 15, 2024

Dear Rising Moon Minerals' Store Owner,

Thank you for your feedback and for giving us the opportunity to assist you! We're thrilled to hear that our team could help you get ...

September 22, 2024

Great service from Hana that helped to resolve my issues so promptly! I'm glad to have chosen Joy as our rewards program!

Barkily Australia
Australia
13 days using the app
Joy Loyalty (by Avada) replied September 25, 2024

Thank you so much for your kind words! We’re delighted to hear that Hana was able to resolve your issues quickly. We're equally glad that you chose Joy as your rewards ...