Reviews (1,772)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this loyalty program for its effectiveness in boosting customer engagement and retention, noting its cost-efficiency and robust features, even in the free tier. The app is user-friendly, offering extensive customization options and seamless integration with Shopify's POS. It is praised for reliable performance and responsive customer support, with staff members like Tiana, Hana, and Audrey receiving special mentions for exceptional service. Merchants report significant enhancements in customer loyalty and business operations, making it a favored choice among Shopify store owners.
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Very good and fast support team, Audrey especially does her best to find quick solutions to various problems!
Ester helped me alot with my issues, she was so helpful and very good customer services
I am loving the app so far, since day 1 customer support was exceptional and provided me with all the help I needed to successfully start my loyalty program. Definitely the best cost-effective loyalty app! Emily and Maison helped me a lot and I appreciate that you have such an amazing customer support, it really makes a difference.
great service by Hannah, very prompt in getting back to me
I love this the customer service is excellent and they are fast! so easy to use.
We required some changes being made to how the widget displayed on our site and the communcation from the Joy team was extremely quick. Jasmine and William organised the changes with 24hrs. Great service!
Jasmine and Tony were very kind and quick to reply and help with my 1.0 Shopify theme coding, chagning every single detail I mentioned! Great service, thank you!
Prakash was super helpful, really good experience resolving my issue
Extremally easy to set, and friendly customer service that helps you setting what you need. got help from jasmine solved my concerns in less than a 2 minutes.
I decided to choose Joy for my loyalty and referral programs and I cannot be happier. The level of support offered by Emily cannot be better. She chatted with me for a couple of hours patiently guiding me through the set up process, helping me customizing options immediately and allowing me to have a fully operational app by the moment the chat ended. Go for it!