Reviews (1,772)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program for its effectiveness in boosting customer engagement and retention, noting its cost-efficiency and robust features, even in the free tier. The app is user-friendly, offering extensive customization options and seamless integration with Shopify's POS. It is praised for reliable performance and responsive customer support, with staff members like Tiana, Hana, and Audrey receiving special mentions for exceptional service. Merchants report significant enhancements in customer loyalty and business operations, making it a favored choice among Shopify store owners.

November 28, 2023

The Support system helped me within seconds! Thank you for the awesome team!

RissasFragrantFlames
United States
About 1 month using the app
December 12, 2023

I wanted to take a moment to express my sincere gratitude for the exceptional support I recently received from Abby.Thank you for your outstanding support Abby.

Velpaso974
Réunion
2 months using the app
April 15, 2024

Very good and fast support service, Hana helped me move the widget to the desired position of the widget

LuxDermaStore
Poland
5 days using the app
December 22, 2023

Abby was very helpful working on both of our websites - 100% recommend

Teepeg
United Kingdom
3 months using the app
September 9, 2024

Hana给予了我很多的帮助,而且特别有耐心哦

DUOTTS
China
About 1 hour using the app
Joy Loyalty replied September 12, 2024

感谢您的五星好评!😊
我们很高兴听到Hana给您带来了如此棒的帮助,并且她的耐心得到了您的认可。我们的团队始终致力于为您提供最好的服务,随时为您解答问题!

如有任何需要,欢迎随时联系。谢谢您对我们的支持!

December 28, 2023

The service is exceptionally good, the app works well, and I'm glad I came across this plugin. Jasmine was a great partner and helped me out a lot.

T.QING™
United States
10 days using the app
April 2, 2024

Learn how to use Joy in a timely manner with the help of customer service Hana

ENROSES
Canada
5 days using the app
April 10, 2024

Die App hat sehr viele Reward-Features. Der Customer Support ist sehr hilfsbereit und geduldig. Bei meinem Problem konnte mir Lydia mit viel Geduld helfen. Wir nutzen die App in den EU-Store und US-Store. In EU Store haben wir die Sprachen deutsch und englisch. Leider sind die E-Mails nur in einer Sprache möglich. Es ist sicherlich ein Punkt, der abhält die App in Europa-Store einzusetzen. Deswegen ist ein Punktabzug.

melume-sandbox
Germany
8 months using the app
March 7, 2024

ótimo aplicativo! mesmo a versão gratuita tem todas as funcionalidades que precisa para funcionar perfeitamente. o visual é intuitivo e muito bonito, e o atendimento é rápido e muito preciso. recomendo!

Hooney's
Brazil
3 months using the app
December 1, 2023

There were a few small issues whilst setting up the app but the customer support provided by Liz and Esther was very reassuring. William did a great job in resolving the issues in a short space of time. I would definitely recommend the app not just for the functionality and how good it looks but also for the support from the app team.

Heliocare
United Kingdom
2 days using the app