Reviews (1,488)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and retention, noting its easy setup and user-friendly interface. It features a points-based rewards system, referral programs, and customizable loyalty options. The variety of plans, including a free option, meets diverse needs. Customer support is praised for its responsiveness and ability to provide tailored solutions, enhancing the overall merchant experience.

December 30, 2024

Super App! Hilfe kommt schnell. Sonny konnte mir bei den Themen schnell und gut weiterhelfen. Danke!

Stein-Insel
Germany
12 days using the app
February 18, 2025

Really good customer support.

Vape shop zagreb
Croatia
About 1 hour using the app
September 13, 2024

Have not started using the app yet as we're still customising it. We have some usual requests and the team, in particular Kevin, have been outstanding in accommodating our requests so far! Can wait to get started. Thanks team :)

Gold Fever Hair
United Kingdom
27 days using the app
Joy Loyalty (by Avada) replied September 18, 2024

Thank you so much for your feedback! We’re excited that you’re customizing the app and thrilled to hear that Kevin and the team have been outstanding in accommodating your ...

October 4, 2024

Provides incredibly enthusiastic support and is user-friendly and applicable

Perlamuse
United States
About 1 month using the app
Joy Loyalty (by Avada) replied October 7, 2024

Thank you for the fantastic review! We’re so glad to hear that you found our support enthusiastic and that you’re enjoying the user-friendly and applicable features of our ...

December 25, 2024

Hana is really nice. She helps me solve my problems.

VITURE
United States
10 days using the app
January 1, 2025

Love the app so far! Hana was great!

Joy and Gumbo Pets
United States
14 days using the app
August 31, 2024

Thanks to Audrey for all her help. Made it all very easy to navigate.

Training House Shop
Australia
1 day using the app
Joy Loyalty (by Avada) replied September 4, 2024

Thank you for your feedback! We're glad to hear that Audrey was able to make everything easy to navigate for you. If you need any more assistance, don't hesitate to reach out ...

July 22, 2024

Such great customer service! Penelope was excellent with addressing my concerns. Thank you!

The Good Fruit Gift Shop
United States
1 day using the app
July 22, 2024

This is the best loyalty and rewards program on the market. Value for money, great features, affordable and the customer service is excellent!

Keep up the great work :)

Conquest Coffee
Australia
About 6 hours using the app
November 6, 2024

Audrey was very helpful with the initial setup of the app. Looking forward to growing our rewards program with this app.

Lauras-Saddlery
United States
About 7 hours using the app